(USA) Area Manager - Service Shop (Transportation)

As an Area Manager – Transportation Service Shop, you will lead maintenance operations that support Walmart’s private fleet and ensure safe, reliable delivery of goods to our stores. This role offers an opportunity to make a direct impact on Walmart’s supply chain performance and customer experience in a fast-paced, 24/7 service shop environment.

About Walmart Transportation

As a key member of Walmart Transportation, you will be part of a team that plays a critical role in keeping our supply chain running safely and efficiently. Our Transportation Service Shops provide preventative maintenance and repair services for Walmart’s private fleet of tractors, trailers, and equipment, enabling timely and dependable delivery of essential goods to our customers.

Responsibilities

• Provide leadership in daily service shop operations with a strong focus on safety, quality, and compliance
• Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets
• Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness
• Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses
• Monitor performance metrics, identify loss or inefficiencies, and implement corrective actions
• Ensure associates are trained on maintenance procedures, safety standards, and company policies
• Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development
• Promote open, two-way communication and address associate concerns by partnering with leaders and support teams
• Act as a safety champion, reinforcing Walmart’s zero-loss mindset and leading by example

Requirements

• Strong leadership skills with the ability to motivate, develop, and hold teams accountable
• Working knowledge of service shop operations, maintenance processes, and safety standards
• Experience managing staffing, workloads, and productivity in a fast-paced environment
• Financial and analytical skills to manage budgets and interpret business reports
• Strong organizational skills with the ability to manage competing priorities
• Problem-solving skills with a continuous improvement mindset
• Effective communication skills to engage associates and cross-functional partners
• Energy and adaptability to operate at enterprise scale

Qualifications

• Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR
• Bachelor's Degree in Business, Logistics, or related field OR
• 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR
• 3 years service shop technician experience OR
• Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance

Preferred Qualifications

• General Maintenance experience
• Microsoft Office proficiency
• Bachelor's Degree in Business or Logistics
• ASE Certification
• DOT Transportation Certification

Benefits

• Competitive compensation package with performance-based incentive awards
• 401(k) match and stock purchase plan
• Paid maternity and parental leave
• Paid time off (PTO), including sick leave, holidays, bereavement, jury duty, and voting
• Multiple health plans, including medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, and company-paid life insurance
• Short-term and long-term disability coverage
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates

Pay

The annual salary range for this position is $80,000.00 - $120,000.00. Additional compensation includes annual or quarterly performance bonuses. Regional Pay Zone (RPZ) adjustments and stock may also apply based on location and position.

Primary location: 6000 WALTON WAY, MOUNT CRAWFORD, VA 22841-2029, United States of America.