Copy of Residential Maintenance Technician

About the role

American Avenue Property Management (AA) is a boutique real estate fund specializing in the management of affordable, single-family rentals across the U.S. Our mission is to provide residents with the best rental experience by leveraging innovative, software-driven operations to manage and improve homes in dozens of markets simultaneously. We pride ourselves on creating safe, comfortable, and quality living environments for our residents.

Responsibilities

• Perform general maintenance and repairs, including Carpentry, HVAC, Plumbing, and Electrical work.
• Travel from home to home within your metro daily.
• Conduct property inspections, secure homes, and complete vacancy/wellness checks.
• Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.
• Manage move-in/out meetings and property turnovers.
• Maintain and document property conditions using handheld technology (e.g., iPad, iPhone).

Qualifications

• Multi-Trade Knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns. Must be advanced in plumbing and HVAC (certifications highly preferred).
• Customer-Focused: Strong communication skills for positive resident and team interactions.
• Tools and Transportation: Must own tools and have a truck or van.
• Licensing & Location: Valid driver’s license required; reside within reasonable proximity.
• Problem-Solving Skills: Excellent troubleshooting and analytical abilities.
• Tech-Savvy: Comfortable using handheld devices for work orders and updates.
• Code Knowledge: Familiar with building codes, EPA, and OSHA regulations.
• Professionalism: Maintains a reliable, professional appearance.

Key Qualities for Success

• Trustworthy: Be the friendly, reliable point of contact for residents, neighbors, and code enforcement. Provide transparency and dependability to help create a positive, trust-based relationship with our tenants.
• Ownership: Take full responsibility for work orders (WO), set realistic expectations, communicate timelines, and follow through to resolution.
• Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Perks and Benefits

• COMPENSATION - Industry leading hourly rate!
• BONUS - Best in class bonus incentives quarterly tied to performance.
• GUARANTEED HOURS - We guarantee at least 40 hours of work, or we will make up the difference.
• GAS/VEHICLE REIMBURSEMENT - We reimburse you for both gas and vehicle. In total → 70 cents per mile.
• OTHER PERKS - PTO, Fully Covered Health/Dental, 401K, plus much more.
• We are hand-picking a very small team of the best.
• GROWTH - American Avenue is rapidly growing. Our mission is to create the best in class maintenance team in the country! Growth opportunities for performers is unmatched. You will be given a promotion ladder and can be promoted upon performance milestone completions.
• TOOL REIMBURSEMENT policy
• STREAMLINED TECHNOLOGY - we will make your life simple with tech that will help route, assign, and manage your workflow.