Copy of Housekeeping Supervisor

Sosuite is a modern hospitality company reinventing the short, medium, and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.

About the role

Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for a talented Housekeeping Supervisor to keep daily Housekeeping operations running smoothly. This is an excellent high-growth opportunity for an experienced Housekeeper with supervisory experience.

Responsibilities

• Work full-time, including weekends, approximately 40+ hours per week
• Spend 30% of your time cleaning on your own, and 70% assisting other housekeepers by providing inspections, support, training, scheduling, and ongoing coaching (approximate)
• Train housekeepers on optimal cleaning procedures
• Conduct unit inspections
• Supervise housekeepers and ensure cleaning speed and quality targets are met
• Prepare schedules and reassign cleaning tasks as needed
• Clean and prepare entire short-term rental apartments, including bathroom, kitchen, living area, common areas, and similar
• Change linens, wash windows, polish surfaces, clean floors, remove stains, and similar tasks
• Restock apartments with consumables, apartment items, linen & terry, and miscellaneous
• Clean hallways, building common areas, and offices as assigned
• Conduct special cleaning projects as assigned
• Conduct stayover cleans, clean around guests' personal belongings
• Conduct re-cleans as requested
• Realign furniture and amenities according to the prescribed layout
• Report any maintenance issues to the proper departments, safety hazards, or damage of Sosuite property
• Use mobile applications to communicate completed cleanings and report problems
• Use a laptop or mobile device to keep track of housekeepers and room cleans, reassigning tasks when necessary
• Return company property and equipment to central locations once work has been completed

Requirements

• At least 6 years of experience in Housekeeping and 3 years of experience in a supervisory hotel housekeeping role
• Based in Philadelphia and excited about joining a small team
• Positive attitude — we lift our coworkers up and extend hospitality to everyone
• Willing to clean rooms — you will spend approximately 30% of your time solo-cleaning
• Weekend availability required
• Ability to use mobile applications and computers
• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required loads (usually about 30 lbs)
• Ability to work effectively both in a team environment as well as independently

Benefits

• W-2 full-time position, non-exempt
• Compensation: $19 - $21/hour, depending on experience
• Overtime pay: 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
• Paid Time Off and paid Sick Leave accruing throughout the year
• Flexible Unpaid Time Off
• 401k retirement plan available with employer matching
• Quarterly team events
• An annual free night at a Sosuite location (#staycation)
• A positive and empowering team environment

Schedule

• Full-time, approximately 40+ hours per week including weekends
• Typical shift: 9am - 5pm (hours will vary)