Copy of EMS Operations Supervisor - Chattanooga

About the role

Vital Medical Transport is looking for an EMS Operations Supervisor for our new Chattanooga division. The EMS Operations Supervisor is responsible for overseeing daily operations, supervising field personnel, and ensuring compliance with company regulations in conjunction with the Director of Operations.

This role serves as a direct liaison between field crews and upper management, addressing customer and patient complaints while providing technical assistance to service providers. The position emphasizes the use of advanced technology and equipment in delivering emergency and non-emergency medical services.

Responsibilities

• Supervise response teams, including paramedics and emergency medical technicians (EMTs), instructing, assigning, and reviewing their work, maintaining standards, addressing employee issues, and handling assigned disciplinary cases.
• Oversee Paramedics and EMTs as they respond to emergency calls, functioning as mobile medical unit attendants or drivers, ensuring compliance with applicable state and federal laws, local ordinances, established policies, procedures, and protocols.
• Perform all duties and skills outlined for a Paramedic, providing medical care at both Basic Life Support and Advanced Life Support levels.
• Manage day-to-day operations on the assigned shift, ensuring proper maintenance of vehicles, distributing and delivering supplies to stations and personnel, and maintaining the schedule for assigned personnel.
• Approve and schedule paid time off (PTO) for team members, implement quality assurance programs, and attend meetings as directed.
• Approve and assign fuel cards as necessary, track time and attendance for personnel, oversee and order supplies for the assigned area, and ensure that Patient Care Report (PCR) documentation are complete for assigned personnel.
• Assess and evaluate emergency response situations, ensuring patient safety during extrication procedures, and utilize protective equipment to avoid contact with patients' bodily fluids when possible.
• Respond to incidents involving multiple casualties following established disaster response plans, recognizing the need for hazardous material response personnel and requesting assistance as necessary.
• Maintain clear and concise communication with EMS personnel, hospital staff, and medical personnel using two-way radios or telephones, and establish rapport with family members of patients and bystanders.
• Perform inspections and prepare reports and logs detailing observations, incidents, and treatments performed, documenting any deviations from standard operating procedures.
• Operate the mobile medical unit in accordance with state law and established procedures, inspect and test ambulances and their emergency equipment, and complete logs and forms to ensure that everything is in proper working order and adequately stocked with supplies.
• Attend conferences, seminars, workshops, classes, and lectures as approved, research and stay updated on trends and developments in emergency medicine and emergency medical treatment.
• Maintain cleanliness and perform minor maintenance tasks at the Emergency Medical Services facility, assist in training new personnel, and perform other duties as assigned.

Pay

The hourly wage for this position is $26-32.50.