Supervisor EMS
Job Summary
Supports departmental operations, programs, and activities for Emergency Medical Services and supervises assigned employees. Under the direction of the EMS Manager, performs duties of training on NCOEMS protocols and required equipment, collects and provides peer review data. Participates in staff performance reviews and corrective action as necessary when asked by manager to do so. Assists with ensuring coverage for ambulance needs in the neighboring counties within the region as necessary according to mutual aid guidelines. The role is responsible to maintain an environment of highly trained paramedic level capable services, providing safe & secure transports for patients. Duties include working with the Regional Emergency Departments Leadership team, and Mission Emergency Department personnel. Also responsible for staff clinical training, compliance with NCOEMS regulations, required driving training and testing, patient safety events, hazardous materials response, infectious disease response, regional communications and emergency management functions for the department; visitor safety support; supervision of EMS personnel; other miscellaneous duties; supports Department Manager in meeting departmental, organizational, and regulatory requirements. Duties also require this role to be prepared to provide emergency services according to NCOEMS requirements for paramedics to provide direct care services.
Qualifications
Required Education: Associate’s degree in EMS or related field
Preferred Education: Bachelor’s degree in Emergency Services, Emergency Management or related field
Required License: EMT-P certification, North Carolina Paramedic certification, BLS, North Carolina driver’s license or must procure one within 30 days of employment unless an out-of-state commuter
Must have at least two years of satisfactory driving experience and be at least 25 years of age
Must meet insurance guidelines
Preferred License: National Registry
Benefits
Mission Health offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services; Wellbeing support, including free counseling and referral services; Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence; Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling; Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
Company Information
Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.