Copilot Systems Engineer I

Job Summary

Stewart is expanding its enterprise AI capabilities to accelerate adoption of Microsoft Copilot, Copilot Studio, and other generative AI tools. We are seeking an AI & Copilot Engineer I to join our Cloud Collaboration Services team. This early career role is ideal for candidates with a Computer Science or MIS background who are eager to grow their skills in AI, automation, and Microsoft cloud technologies while supporting a large enterprise user base.

Job Responsibilities

• Aid in configuring, deploying, and supporting Microsoft Copilot across Microsoft 365 applications.
• Install software patches, support end-user issues, and maintain system health and availability.
• Conduct software systems analysis to support daily operations, projects, and strategic initiatives.
• Write and execute scripts or small programs to automate routine tasks and enhance system functionality.
• Support testing, deployment, and maintenance activities for infrastructure and enterprise solutions.
• Provide first-line support, documentation, and training to help internal users adopt Copilot effectively.
• Partner with Stewart IT and business teams to build and maintain AI-powered workflows and Copilot agents using Copilot Studio and the Power Platform.
• Monitor and resolve system latency issues to ensure responsive and reliable system performance.
• Utilize AI-powered monitoring and alerting tools to proactively identify system performance issues and reduce downtime.
• Leverage machine learning-based analytics to detect anomalies, predict system failures, and support root cause analysis.
• Follow routine assignments in accordance with established procedures and guidelines to address standard problems.
• Analyze basic information to support work-related decisions; escalate matters outside defined scope as appropriate.

Education and Experience

• Associates degree in relevant field preferred
• Microsoft certifications or willingness to obtain them preferred: AI-900: Azure AI Fundamentals, MS-900: Microsoft 365 Fundamentals, PL-900: Power Platform Fundamentals
• Typically requires 0-2 years of experience in systems engineering, cloud services, or technical support

Qualifications

• Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
• Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to:

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts

Contact Information

If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.