Systems Engineer I

About the role

Sentinel Blue is hiring a Systems Engineer I for our Operations team. This role focuses on day-to-day engineering work in client environments across endpoints, identity, and core systems. Systems Engineers at Sentinel Blue operate within both traditional on-premise infrastructure and Microsoft cloud services.

Responsibilities

• Configure and maintain endpoint management baselines in Intune (compliance policies, configuration profiles, and remediation work tied to standards).
• Support hybrid identity systems, including Entra ID and on-premises Active Directory.
• Execute patching and lifecycle workflows for operating systems and common applications, including remediation tasks and exceptions.
• Perform change implementation work through Change Requests, including rollout steps, rollback planning, and post-change validation.
• Assist with backup and recovery tasks when assigned, including restore validation.
• Troubleshoot issues that cross endpoint, identity, and core infrastructure, escalating with clear notes and relevant logs when needed.
• Use existing automation and tooling; write small task-level scripts when appropriate, with review from more senior engineers.
• Contribute to KBs, SOPs, runbooks, and clear ticket notes; create new documentation occasionally when a gap is identified.
• Participate in client calls as needed for troubleshooting, change discussions, and project work.

Qualifications

• 2+ years of hands-on experience in IT operations, systems administration, or engineering work.
• Practical experience with Intune, Entra, and Azure in production environments.
• Solid fundamentals across Windows administration, identity basics, and general troubleshooting.
• Experience supporting on-premise Windows environments, including Active Directory, DNS, DHCP, and GPO management.
• Clear written and verbal communication, including the ability to explain work and outcomes on calls.
• Scripting fundamentals (PowerShell preferred).
• CompTIA Security+ required within 6 months of hire if not already held.

Benefits

• Fully paid individual healthcare, vision and dental insurance for the employee.
• Paid certification and training opportunities.
• Three weeks of paid vacation + 10 paid holidays.
• A supportive environment with a focus on keeping healthy work-life balance.
• Retailment benefit (401k) with company match.