Copilot Platform Administrator

Who are we looking for?

The Global IS Team is on the lookout for a Copilot Platform Administrator to join our Houston or Irvine offices. This role requires commuting to one of these locations.

Responsibilities

• Own day-to-day operations of the Copilot and Power Platform environment that supports the Agent Enablement Program, including environment health, tenant settings, capacity monitoring, and agent lifecycle management.
• Administer Data Loss Prevention (DLP) policies, connector governance, and environment access controls in line with governance standards set through AEP and GHD's information security policies.
• Manage Entra ID groups, licensing assignment, and role-based access for Copilot Studio, Microsoft 365 Copilot, Agent 365, and related Power Platform services.
• Operate the Power Platform Center of Excellence (CoE) toolkit, including tenant-wide visibility, maker inventory, compliance reporting, and agent usage analytics.
• Partner with Microsoft Purview owners on sensitivity label enforcement, information protection, and compliance across agent touchpoints.
• Serve as the first point of escalation for platform-level issues raised by makers, delivery teams, and the program manager, driving fast resolution of environment and connector blockers.
• Maintain documentation of platform configuration, standards, and runbooks, and contribute to the onboarding of new makers and agent developers across GHD.
• Support audit, risk, and compliance reviews relating to AI agent deployment, providing evidence of controls and attestations as required.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
• 5 or more years of experience administering Microsoft 365 or Power Platform in an enterprise environment, with at least 2 years focused on Power Platform and Copilot or agent-related workloads.
• Demonstrable experience operating Power Platform DLP, environment strategy, and connector governance at scale.
• Microsoft certifications strongly preferred: PL-200 Power Platform Functional Consultant; PL-500 Power Automate RPA Developer or PL-900; MS-102 Microsoft 365 Administrator; SC-400 Information Protection Administrator is valued.
• Exposure to Microsoft Purview administration, Entra ID group, and licensing operations.
• Experience working within ITIL-aligned service management, including incident, problem, and change processes.

Skills & Competencies

• Strong hands-on administrator experience across Microsoft 365, Power Platform, and Copilot Studio, including tenant configuration, environment management, and policy administration.
• Working knowledge of Entra ID (Azure AD), including group-based licensing, conditional access concepts, and service principal management.
• Familiarity with Data Loss Prevention policies, connector classifications, and environment-level guardrails in Power Platform.
• Competence with the Power Platform CoE Starter Kit, admin analytics, and tenant-level monitoring tools.
• Operational discipline: strong ticket hygiene, incident and change management awareness, and a bias toward repeatable, documented operations.
• Service mindset with the ability to communicate clearly with both technical and business users, and to translate platform constraints into practical guidance for makers.
• Comfort working in a fast-moving AI product landscape, with the judgment to apply controls proportionate to risk rather than blanket restriction.

Pay

The salary range for this position is: $ 90,476 - $150,794 varies based on experience and location.