Copier Technician

About the role

We are looking for a Copier Service Technician in our Arlington, TX market. The ideal candidate is a problem-solver, tech whisperer, and customer service superhero who loves to dive into machine mechanics and troubleshoot.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Follow all company's filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Update job knowledge by participating in educational opportunities; reading professional publications.

Requirements

• Must possess a valid driver’s license.
• Ability to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job.
• Superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by customers.

Qualifications

• Full-time schedule, working 40 hours a week.
• Full benefits, competitive pay, and uncapped commissions.
• Opportunity for training, development, and promotion.
• Excellent corporate discounts.
• Employee recognition and rewards program.

Skills

• Mechanically inclined.
• Extremely reliable and trustworthy.
• Comfortable working independently.
• Excellent communication skills.

Benefits

• Full benefits.
• Competitive pay.
• Uncapped commissions.
• Opportunity for training, development, and promotion.
• Corporate discounts.
• Employee recognition and rewards program.

Pay

Competitive pay with uncapped commissions.

Schedule

Full-time schedule, working 40 hours a week.