Copier System Engineer I
About the role
Important: This Is NOT an IT Help Desk or Network Administrator Role This is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) — not a traditional corporate IT position. If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you. At DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems. You won’t be sitting behind a desk managing servers.
Responsibilities
- Install and configure document imaging equipment
- Troubleshoot connectivity and print/scan issues
- Work directly with customers to ensure devices integrate properly into their workflows
- Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles
- Install and set up copiers and printers
- Connect devices to customer networks
- Set up print drivers and scan-to-email/scan-to-folder
- Troubleshoot printing and scanning issues
- Provide friendly, professional customer support
- Document your work in our system
Requirements
- Strong problem-solving skills
- Basic understanding of computers and networks
- Good communication and customer service skills
- Ability to manage your time and travel locally
- Clean driving record
- Entry-level candidates welcome.
- Technical training is provided.
Benefits
- Hands-on role (not stuck behind a desk)
- Growth opportunities
- Ongoing training
- Stable, full-time position
If you enjoy fixing things, helping customers, and learning new technology without wanting a full IT career path — apply today.