Copier Service Technician

About the role

At DEX Imaging, we’re not just in the business of copiers and printers, we’re in the business of making office life smoother, faster, and a whole lot less frustrating. We’re looking for a Field Service Technician who is part problem-solver, part tech expert, and an all-around customer service hero.

Responsibilities

• Diagnoses, troubleshoots, and repairs office technology equipment, including copiers, printers, and multifunction devices
• Performs preventive maintenance and completes routine service calls
• Installs, configures, and tests equipment at customer locations
• Provides excellent customer service and technical support during onsite visits
• Maintains accurate service records and communicates repair updates clearly
• Manages assigned territory and service schedule efficiently
• Develops knowledge of office technology, equipment, and manufacturer-specific service procedures

Requirements

• Experience servicing office technology equipment, particularly Konica Minolta, HP, Sharp, or Canon products is highly valued
• Strong troubleshooting ability and customer service skills
• Ability to work independently and manage time effectively
• Basic computer and networking knowledge
• Positive attitude and willingness to learn new equipment and technology
• Valid driver’s license and reliable transportation

Qualifications

• Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment are preferred but not required
• Candidates with transferable technical skills from other industries are strongly encouraged to apply
• Bonus points for experience in copier, printer, or multifunction device repair
• Konica Minolta, HP, Sharp, Canon, or other office equipment brands manufacturer training or industry technical certifications
• Automotive technician work, appliance repair, cable or satellite installation, HVAC, electrical, or electronics work, IT, computers, or networking support
• Military technical experience

Benefits

We offer competitive pay plus incentives, a comprehensive benefits package, paid training and ongoing professional development, mileage reimbursement and travel compensation, and career advancement opportunities.

Pay

Competitive pay plus incentives

Schedule

Fast-paced environment where no two days are the same

Skills

Mechanical aptitude and strong troubleshooting ability, Customer service and communication skills, Ability to work independently and manage time effectively, Basic computer and networking knowledge, Positive attitude and willingness to learn new equipment and technology

Benefits

• Comprehensive benefits package
• Paid training and ongoing professional development
• Mileage reimbursement and travel compensation
• Career advancement opportunities
• Supportive team culture

Company

DEX Imaging is one of the nation’s leading independent providers of office technology solutions, document management, and managed print services. We help businesses operate more efficiently through industry-leading technology, service, and support.

Apply

If you enjoy solving problems, working independently, helping customers, and expanding your technical skills, we’d love to hear from you. Apply today.