Copier/Printer Service Technician

About the role

Location: Houston, TX; Conroe, TX; The Woodlands, TX. At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead. We’re growing and looking for skilled technicians who take pride in their work and want to make an impact. The Copier/Printer Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.

Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Maintain an organized service vehicle, tools, and schedule
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Requirements

• Experience in repairing and maintaining printers and copiers
• High School Diploma or equivalent
• Minimum 21 years of age
• Valid driver’s license with a clean driving record
• Ability to lift and transport equipment up to 50 lbs
• Strong mechanical and electrical aptitude
• Proven experience repairing office equipment (copiers/printers)
• Basic networking knowledge (print drivers, connectivity troubleshooting)
• Strong problem-solving and organizational skills
• Ability to work independently and manage time effectively

Preferred Qualifications

• Prior Ricoh experience a plus

Benefits

• Medical, Dental, and Vision insurance
• Paid Time Off, Sick Time, and Paid Holidays
• 401(k) with Company Match
• Career growth and advancement opportunities
• Supportive, team-oriented culture

Pay

Pay Range: $23-$28/hour based on experience