Line Service Technician

Duties and Responsibilities

• Takes service orders
• Refuels aircraft observing safety regulations
• Services aircraft by disposing of trash, assisting with tie down, parking, catering, water and ice aboard
• Assists clients by providing excellent customer service: luggage handling, transportation between hangar and terminal, conversing with pilots, greeting passengers, customers and the public
• Ensures fuel truck stocked and prepared to distribute fuel, performing quality control checks
• Operates radio equipment to both give and receive information, operates computers to track aircraft, and run POS machine(s)
• Maintains records of aircraft fuel, aircraft types and pilot supply sales
• Performs security checks and reports unusual activity of premises
• Performs custodial service to maintain cleanliness
• Drives and operates ground-cleaning equipment including but not limited to mowers, golf carts, FOD sweeping equipment, blowers, edgers and lawn trimmers
• Performs other related duties as assigned

Minimum Qualifications

• High School diploma or GED equivalency and one year of experience with hand tools and related equipment; prefer experience at a general aviation airport or with Fixed Base Operator
• Must be at least 18 years of age
• A valid NC driver’s license is required
• General knowledge of services requirements of private, commercial, airline and military aircraft including the necessary safety precautions
• One (1) year of related work experience; Or equivalent education and/or experience
• This position requires shift work on a rotating basis, including evenings, weekends and holiday

Knowledge, Skills, and Abilities

• Knowledge of methods and procedures for quality control of aviation fuels
• Ability and willingness to work 12-hour shifts on a rotating basis, including evenings, weekends and holidays
• Ability to work independently
• Ability to communicate effectively, orally and in writing
• Ability to take direction and work with other employees and the public in a courteous, cooperative and respectful manner

Supplemental Information

• Physical Demands: Must be able to perform heavy work exerting up to 30 pounds of force to lift, carry, push, pull, or otherwise move objects; frequently requiring 65 pounds of force to move objects; and occasionally requiring to exert up to 100 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing, crawling, crouching, perceiving sounds at normal speaking levels, discriminating among odors, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, speaking, standing, stooping, shouting to be heard above ambient noise, and walking. An incumbent must also possess the visual acuity to analyze data, make observations, operate machinery, use a computer, and inspect for defects
• Work Environment: The employee works under both indoor and outside environmental conditions; is exposed to significant noise and vibrations and physical conditions such as proximity to moving mechanical part and electrical current; works in high places, narrow aisles, crawl spaces, and areas which could cause claustrophobia; and has exposure to high heat, chemicals, oils, fumes, dusts, odors, or poor ventilation