Coordinator, Workforce Partnerships

About the role

The Coordinator, Workforce Partnerships provides coordination, administrative, and outreach support for employer partnerships connected to apprenticeships, earn and learn initiatives, and employer engagement efforts. The role assists in the implementation of employer-driven workforce activities and assists with outreach, engagement logistics, data tracking, and student transition activities in alignment with Tri-C workforce priorities within the Workforce Partnerships Department.

Responsibilities

• Provides administrative and logistical support for employer partnerships connected to apprenticeships, pre-apprenticeships and other earn-and-learn opportunities.
• Affords support for the implementation of employer-led workforce engagements by supporting scheduling, documentation, and routine follow-up activities.
• Enters, updates, and maintains employer, opportunity, and engagement records in Salesforce and other tracking systems.
• Schedules and supports employer meet-and-greets, information sessions, site visits, hiring events, and recruitment activities, which may require some evenings and weekends.
• Prepares and distributes agendas, materials, and communications related to employer engagement activities.
• Responds to and routes employer inquiries to appropriate Workforce Partnerships or academic team members.
• Supports the coordination of apprenticeships and earn-and-learn activities in collaboration with the Workforce Partnerships team.
• Assists with tracking the participation, progress, and engagement milestones for apprentices and earn-and-learn participants.
• Supports outreach efforts led by the Workforce Partnerships team that connect students to apprenticeship, internship, and job placement opportunities.
• In collaboration with Director, Employer Partnerships and Apprenticeship Programs and Manager, Earn-and-Learn Initiatives, checks in with students and employers to support persistence, flag concerns, and route issues to appropriate staff.
• Performs other duties as assigned.

Requirements

• Associate’s degree in a related field required. Substantial related experience may substitute for education.
• Minimum of two (2) years of demonstrated experience in workforce development, program coordination and support, community outreach, office management, or related areas.
• Experience with data retrieval and analysis, labor market trends, student recruitment, retention, and completion.
• Strong collaboration and project management skills.
• Demonstrated ability to work cross-functionally internally and externally.
• Excellent written, verbal, and interpersonal communication abilities.
• Skilled in working on multiple projects and meeting deadlines in a fast-paced environment.
• Creative thinking and the ability to exercise initiative by proactively identifying and solving problems.
• Strong organizational and time-management skills.
• Ability to work accurately with great attention to detail.
• Ability to effectively complete work assignments independently.
• Ability to present to small and large groups (virtually and/or in-person).
• Possess sensitivity to respond appropriately to the needs of students and the community.

Qualifications

• EDUCATION AND EXPERIENCE/TRAINING: Associate’s degree in a related field required. Substantial related experience may substitute for education. Minimum of two (2) years of demonstrated experience in workforce development, program coordination and support, community outreach, office management, or related areas.
• KNOWLEDGE, SKILLS, AND ABILITIES: Strong collaboration and project management skills. Demonstrated ability to work cross-functionally internally and externally. Possess excellent written, verbal, and interpersonal communication abilities. Skilled in working on multiple projects and meeting deadlines in a fast-paced environment. Creative thinking and the ability to exercise initiative by proactively identifying and solving problems. Possess strong organizational and time-management skills. Ability to work accurately with great attention to detail. Ability to effectively complete work assignments independently. Ability to present to small and large groups (virtually and/or in-person). Competent in using Microsoft Office tools (Excel, Word, PowerPoint, Outlook).

Skills

• Collaboration
• Quality of Work
• Communication
• Adaptability
• Time Utilization
• Service Focus
• Continuous Improvement

Preferred Qualifications

• Prior experience working on workforce initiatives in a professional or academic setting.
• Familiarity with workforce development initiatives.
• Proficiency with Client Relationship Management (CRM) tools like Salesforce, SLATE, or Recruit.

Pay

Target Starting Salary Range: $45,000 to $50,000

Schedule

Work Schedule: 8:30 a.m. - 5 p.m.