Coordinator, Warehousing Client Services - 7339

Responsibilities

• Communicate directly with customers and carriers to coordinate incoming deliveries and outgoing shipments.
• Engage in solutions-based communication with clients.
• Interface directly with the warehouse team to ensure accurate and timely processing of orders and receipts.
• Process transactions in the Warehouse management system to complete receipts/shippments/inventory transfers.
• Perform cycle counts in the warehouse and investigate any inventory discrepancies.
• Adhere to Warehousing best practices and standard operating procedures.
• Drive continuous improvement within the organization through collaboration with site managers.
• Proficient in the warehouse management system WMS.
• Identify trends, key issues, and successes through data analysis and customer feedback.
• Recognize opportunities for enhancing and expanding EFW client relationships.
• Respond to client inquiries quickly and efficiently.
• Provide prompt and professional customer service to new leads and prospects.
• Proactively engage customers to build relationships.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a warehouse environment or related field.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with warehouse management systems (WMS).
• Excellent verbal and written communication skills.
• Ability to lift up to 50 pounds and stand/walk for extended periods.

Skills

• Warehouse management systems (WMS).
• Data analysis.
• Solutions-based communication.
• Customer service.

Benefits

• Paid vacation, sick time, and holidays.
• 401(k) plan with company match.
• Medical, dental, and vision insurance.
• Short- and long-term disability plans.
• Life and accidental death & dismemberment insurance.
• Job referral bonus program.