Coordinator, Warehouse

About the role

Warehouse Coordinator position at McLane Foodservice in Rocky Mount, NC. Full‑time, second‑shift (evening) role with a Sunday‑through‑Thursday schedule starting at 4 pm. Work is performed in an office environment; candidates may be subject to a background check and drug screen.

Responsibilities

• Provide inbound and outbound customer service phone coverage.
• Conduct research to resolve customer issues.
• Monitor daily "Out of Stock" report and address accordingly.
• Invoice orders and prepare pouches for drivers prior to truck departure.
• Respond to emails.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum of 1 year call center experience.
• Customer service experience preferred.
• Foodservice experience preferred.
• Strong working knowledge of Microsoft Office programs (Excel, Outlook, Word).
• Ability to type at least 45 WPM.
• Knowledge of AS‑400 preferred but not required.
• Strong written and verbal communication skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.

Benefits

• Medical, dental, and vision insurance starting on your 60th day.
• FSA/HSA and company‑paid life insurance.
• Vacation time and sick leave accrual from day one.
• Paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement programs, and more.

Pay

Starting rate: $17.25 per hour.

Schedule

Work schedule: Sunday – Thursday, 4 pm start. Full‑time, second‑shift (evening) position.