Jobs · Information Technology · Minnesota

Coordinator, Tech Trainer

WestRock Company · Minneapolis, MN · 1 mo ago
Information TechnologyFull-time

Major Job Responsibilities

  • Completes daily technical training on the floor to assist with the Certification of team members in their roles
  • PARTNERS WITH OPS L&D LEADER TO SUPPORT NEW HIRE ORIENTATION/ONBOARDING TRAINING, AS NEEDED
  • ASSISTS WITH TRACKING, EVALUATING, AND MEASURING TRAINING LOCALLY USING THE COMPANY’S DEPT. TRAINING STANDARDS & LEARNING SYSTEM TOOLS
  • SUPPORTS SITE SPECIFIC TECHNICAL LEARNING SOLUTION CREATION (SOP’s, GUIDED WORKFLOWS, TECHNICAL LEARNING AIDS - TO ASSIST WITH TRAINING)
  • DEVELOPS, BUILDS, AND MAINTAINS RELATIONSHIPS WITH TRAINES & LEADERS IN THEIR ROLE
  • PARTICIPATES IN NEW TEAM MEMBER HIRING PROCESS -ASSESSES CANDIDATES’ SKILLS (GENERAL AND/OR MACHINE, INVOLVED IN INTERVIEW PROCESS TO ASSESS INDUSTRIAL EXPERIENCE, AND PROVIDES PERSPECTIVE ON HIRING DECISIONS)
  • CONDUCTS TRAINING ON ALL SHIFTS
  • INFLUENCES OTHERS TO BE SAFETY-MINDFUL
  • TEAM MEMBER WILL BE CERTIFIED THROUGH A TRAIN THE TRAINER PROCESS, SUPPORT MANAGING DAY TO DAY CERTIFICATION PROCESSES & WILL BE SUPPORTED BY OPS L&D WITH TRAINING TOOLS & GENERAL KNOWLEDGE CONTENT
  • ADDITIONAL DUTIES AS ASSIGNED.

What You Need to Succeed

  • Growth and Results Oriented: Results oriented person that looks for constant ways to improve
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
  • Accountability: Holds self and others responsible for actions and results
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
  • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
  • Quality: Actively work to ensure quality is ensured while minimizing waste

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