Coordinator, Tech Trainer

Description & Requirements

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/Craft Job Certification.

Major Job Responsibilities

• Completes daily technical training on the floor to assist with the Certification of team members in their roles
• PARTNERS WITH OPS L&D LEADER TO SUPPORT NEW HIRE ORIENTATION/ONBOARDING TRAINING, AS NEEDED
• ASSISTS WITH TRACKING, EVALUATING, AND MEASURING TRAINING LOCALLY USING THE COMPANY’S DEPT. TRAINING STANDARDS & LEARNING SYSTEM TOOLS
• SUPPORTS SITE SPECIFIC TECHNICAL LEARNING SOLUTION CREATION (SOP’s, GUIDED WORKFLOWS, TECHNICAL LEARNING AIDS - TO ASSIST WITH TRAINING)
• DEVELOPS, BUILDS, AND MAINTAINS RELATIONSHIPS WITH TRAINES & LEADERS IN THEIR ROLE
• PARTICIPATES IN NEW TEAM MEMBER HIRING PROCESS -ASSESSES CANDIDATES’ SKILLS (GENERAL AND/OR MACHINE, INVOLVED IN INTERVIEW PROCESS TO ASSESS INDUSTRIAL EXPERIENCE, AND PROVIDES PERSPECTIVE ON HIRING DECISIONS)
• CONDUCTS TRAINING ON ALL SHIFTS
• INFLUENCES OTHERS TO BE SAFETY-MINDFUL
• TARGET CERTIFICATION PROCESSES THROUGH DAY TO DAY CERTIFICATION PROCESSES AND WILL BE SUPPORTED BY OPS L&D WITH TRAINING TOOLS & GENERAL KNOWLEDGE CONTENT
• ADDITIONAL DUTIES AS ASSIGNED

How You Will Impact WestRock

• IMPROVE LOCAL TEAM PERFORMANCE THROUGH INCREASING SKILLS AND TIME TO CERTIFICATION PROCESSES
• COST ELIMINATOR DRIVING TRAINING EFFICIENCIES ACROSS ROLES, SAVING US UNNECESSARY RISK, AND REDUCING THE TIME ALLOTED FOR TRAINING – A CONTINUOUS IMPROVEMENT MINDSET

What You Need to Succeed

• Critical Skills/Capabilities:
• Growth and Results Oriented: Results oriented person that looks for constant ways to improve
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills:
• Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste
• Technical Skills:
• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred—Word, Excel, Outlook, PowerPoint, Forms
• Qualification:
• Facilitation/Presentation Skills
• Influencing
• Partnering
• Problem Solving/Continuous Improvement
• Professionalism

What We Offer

• CORPORATE CULTURE BASED ON INTEGRITY, RESPECT, ACCOUNTABILITY, AND EXCELLENCE
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce