Coordinator, Swift Student Center

JOB REQUIREMENTS

• Prepare advising summaries and support course approval processes for study abroad programs, including communication with students and data visualization tasks.
• Cookordinate course evaluations for domestic and international institutions in partnership with other colleges and the Registrar.
• Compile, organize, and update data for center-run surveys, assessments, and employer feedback in support of student success initiatives.
• Organize and maintain data & reports for Internship for Credit courses.
• Cookordinate event logistics as needed for center initiatives, including space booking, catering, and pre-and-post registration and material needs.
• Provide day-of event staffing support as needed, including setup, takedown, and post-event organization for Swift Student Center events, student organization, and employer tabling.
• Welcome and assist all individuals entering the Swift Student Center, ensuring a friendly, inclusive, and service-oriented environment.
• Supervise welcome desk student employees which includes but is not limited to hiring, training, disciplinary actions, ending the student's assignment, etc.
• Respond to phone and email inquiries for the Swift Student Center and Business Career Center, ensuring prompt and accurate routing and follow-up.
• Process receipts, manage credit card statements, and support payment processing for events and departmental purchases.
• Handle employer visit entries in Handshake, track event payments, and deposit career-event sponsorships.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School diploma or GED
• Minimum of 5 years administrative experience. Will consider less experience with higher degree.
• Will consider those with less experience and higher educational degree.
• Articulate thoughts and express ideas effectively using oral, written and non-verbal communication skills as well as listening for meaning to gain understanding in person and in writing.
• Customer Service Skills With Experience Serving a Variety Of stakeholders.
• Demonstrate integrity and ethical behavior and the ability to take initiative, to produce high quality results and project a professional presence.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently, prioritize multiple tasks, and respond flexibly to operational needs.
• Ability to quickly learn new technologies and improve processes.
• Ability to maintain confidentiality and handle sensitive information appropriately.

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

• Associate's or vocational/technical school degree
• Experience coordinating programs or events.
• Supervisory experience; Experience coordinating and mentoring Student Workers Is Preferred.
• Experience With Student Records Systems such as PeopleSoft.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with Handshake, Converge, and ability to learn Power BI and Qualtrics.