Coordinator, Student Affairs Operations & Communications
About the role
The Coordinator, Student Affairs Operations & Communications serves as a central hub for the Division of Student Affairs, managing the campus ID card system, coordinating divisional communications and marketing, overseeing the HUB desk and student staff, and providing administrative support across the division.
Responsibilities
Administer the campus ID card system, including creating and issuing cards for incoming students, new employees, contractors, vendors, and TAP students, as well as replacement cards for current students
Troubleshoot card access issues across campus, serving as liaison between Housing and Residential Life, Campus Public Safety, and other partners; maintain the vendor relationship with Higgins for equipment upkeep
Collect, maintain, and analyze Student Affairs data across divisional programs including engagement, fitness center, intramurals, and wellbeing metrics
Manage the HUB desk, providing a welcoming, professional presence in the IDX Student Life Center and Fitness Center and directing students, families, and campus partners to appropriate resources
Oversee HUB desk functions including event sign-ups, van reservations, laundry service system, and student liability and media waivers
Hire, train, and supervise student employees staffing the HUB desk; provide mentorship and professional development opportunities fostering leadership and skill-building
Produce and coordinate Student Affairs communications using platforms such as MyEmma, including parent/family and student newsletters and admissions communications to incoming students
Create and publish digital signage, promotional materials, and divisional publications such as The View and Stall Street Journal; manage event poster approval and distribution
Requirements
A high school diploma or equivalent required; Bachelor's degree in Communications, Business, Higher Education, or a related field preferred
1-2 years of relevant professional experience in higher education, administrative, operations, or communications setting required; 2+ years preferred
Excellent written and verbal communication skills with strong customer service orientation
Strong organizational skills with the ability to manage multiple concurrent responsibilities and maintain accurate records
Proficiency in digital tools and systems; experience with ID card platforms, email marketing systems (e.g., MyEmma), and data management tools preferred
Experience supervising student employees or volunteers a plus
Working Arrangements
Full-time (37.5 hours/week), on-campus position based at our main campus in Burlington, VT, with regular presence at the HUB desk and Student Life Center
Standard business hours Monday through Friday, with occasional evening and weekend availability for student staff shifts and campus events such as orientation and openings/closings
Primarily computer-based work with frequent interpersonal interaction; ability to lift and move event and office supplies as needed
Compensation & Benefits
Annual Salary: $47,000 - 50,000
Comprehensive Benefits Package: Health Coverage, Paid Time Off, Retirement, Employee Assistance Program (EAP)
Application Instructions
To apply, please follow the link below and submit the following application materials: Resume/CV, Cover Letter addressing the desired qualifications and how your experiences contribute to the academic excellence and inclusive community at Champlain College. The College seeks candidates who can enhance its mission through their work, life experiences, service, teaching, or research. Please include specific examples of how you would contribute to these efforts in your Cover Letter. To streamline our hiring process and ensure fairness for all candidates, we manage all recruitment communications through our online application system. Please do not call regarding your application status. We'll reach out directly if we'd like to schedule an interview.
About Us
Founded in 1878, Champlain College is a small, private, not-for-profit college in Burlington, Vermont overlooking Lake Champlain and the Adirondack mountains. Its career-driven approach to higher education prepares students for professional life from their very first semester. For the fifth year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" 2020 regional rankings and ranked #9 on The Princeton Review's "2025 Top Schools for Game Design."