Coordinator - Strategic Quote Development Team | Fort Worth, TX

About the role

The Strategic Quote Development Coordinator supports the Strategic Quote Development Specialist, Project Manager, and General Manager by assisting with price quotes, ship and debits, entering, renewing, and updating the system. They also assist with customer inquiries, coordinate special customer requests, and resolve issues.

Responsibilities

• Reviews and ensures accuracy of booking reports by reviewing and making corrections to data and orders daily.
• Researches and obtains pricing on all non-inventory items by contacting the Rep Firm or Manufacturer and communicating the information back to the Product Manager or sales person.
• Collaborates with the Strategic Quote Development Specialist and the Customer to ensure smooth sales to quoting processes.
• Processes customer quotes by performing stock checks and obtaining delivery information using the computer supplier access.
• Provides back-up support to the Strategic Quote Development Specialist by answering customer inquiries, returning phone calls, and researching and preparing quotes.
• Enters ship and debit information and required data into the computer system in a timely manner.
• Participates in TTI's Total Quality Process by following established policies and procedures.

Requirements

• High School diploma or equivalent (GED) required.
• A minimum of six months related experience or training preferred.
• Experience in customer service or electronics industry is preferred.

Qualifications

• Capable of learning and retaining working knowledge of product lines and services and company policies, procedures, and computer system.
• Ability to perform alpha and numeric filing, and data entry.
• Reads and comprehends general instructions, correspondence, and memos.
• Possesses good verbal and written communication skills.
• Adds, multiplies, subtracts, and divides units of measure, computes rates, ratios, and percentages.
• Possesses strong problem-solving and organizational skills.
• Knows Microsoft Office applications (Excel) at a basic level.
• Types 40 words per minute.

Benefits

TTI, Inc. offers a comprehensive benefits package including medical/dental/vision insurance, 401(k)/Roth plan with matching, healthcare savings accounts, educational assistance (tuition reimbursement), ongoing training, and opportunities for professional and personal development. The company also emphasizes community involvement through philanthropic opportunities.