Coordinator Specimen Processing - Lab Pathology

Responsibilities

• Processes specimens from referral accounts effectively, and distributes them appropriately.
• Centrifuges and/or stores specimens in compliance with procedure.
• Resolves problems or errors with samples.
• Refers samples to reference lab via Computer interface.
• Refers LMO samples to reference lab.
• Reconciles ‘Pending Collections’ for Outreach unreceived Specimens.
• Uses LIS to enter lab orders with no more than 1 serious error per year.
• Performs or verifies Medical Necessity checking for appropriate ICD-9 codes.
• Retrieves results from LIS as needed.
• Relays reports by phone, FAX, or mail.
• Retrieves, distributes and files Manual Quest reports.
• Confirms receipt of Verbal Orders.
• Maintains demographic/doctor Quest database.
• Reviews and revises internal procedures, maintenance manuals, etc., at least annually.
• Coordinates reviews and revises outreach manual at least annually.
• Processes LMO’s.
• Reviews LMO’s to confirm testing and billing accuracy.
• Works as a Phlebotomy Technician when needed.
• Performs additional duties in an efficient and timely manner.
• Develops and sends technical updates as needed.
• Responsible for managing the Chain of Custody Drug Screening Program.
• Routinely inventories and orders items as needed.
• Maintains completed, accurate order sheets.
• Works with Laboratory Coordinator to insure billing accuracy for all Outreach Accounts, for both Client Billing and hospital billing.
• Reviews Quest bill for accuracy.
• Reviews and revises test requisition as needed.
• Coordinates all activities to set up new accounts (courier, mailboxes, supplies, etc.).
• In-services all personnel on specimen processing and outreach policies and procedures.
• Works with LIS Section Head/Compliance Coordinator to review policies and customer’s needs.
• Updates referenced procedures within six months of receipt of updated reference.
• Typing procedures and forms within time needed using word processing, spreadsheets, etc.
• Contacts potential customers.
• Coordinates activities with admitting and business departments to establish new accounts.
• Serves as the primary laboratory contact to all outreach accounts.
• Periodically visits or calls all existing accounts.
• Tracks problems in order to make improvements.

Requirements

• High School diploma or GED.
• No licensure or certification required.
• Two (2) years of progressive experience in related field.

Qualifications

• Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.