Coordinator Site Operations and Experience: Lifestyle

Position Responsibilities

• Manage tracking documentation for Photo studio and sample tracking processes.
• Collaborate with cross-functional partners to ensure accuracy and timeliness of data.
• Create and test promotions and promotion codes in Salesforce Commerce Cloud.
• Support CRM promotions and run the E-Commerce business in Salesforce Business Manager/Storefront.
• Manage homepage content, product launches, collections/shops, attributes/filters, and navigation.
• Make daily changes to drive business results and address merchant requests.
• Maintain website content, ensuring images, performance, and calls-to-action are appropriate.
• Work with cross-functional teams to resolve technical and operational issues.
• Partner with merchandising and marketing teams to understand assortment strategy, pricing, and product stories.
• Ensure key investments are reflected in content and navigation.
• Support third-party vendors and operations team to improve Product Detail Page (PDP) performance.
• Collaborate with marketing team to optimize shopping experiences.
• Identify and address problems and opportunities, engaging cross-functional teams as necessary.
• Participate in seasonal planning with creative, marketing, and merchant teams.
• Work collaboratively with the entire e-commerce team to achieve common goals.
• Proactively seek out opportunities to grow the e-commerce business and enhance professional development.

Position Requirements

• Build strong working relationships with cross-functional teams.
• Show organizational, prioritization, and time management skills.
• Show strong attention to detail.
• Show computer proficiency, especially Microsoft Excel.
• Show excellent communication skills, both written and verbal.
• Show ability to manage multiple projects and adjust priorities.
• Experience in Salesforce Business Manager is preferred.

Reasonable Accommodation

The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

Physical Requirements

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards.
• Ability to maintain regular and timely attendance.
• Ability to remain in a stationary position for up to 8 hours per day.
• Ability to operate a computer, other office equipment, and use a monitor for up to 8 hours per day.
• Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means.
• Ability to reach at or below shoulder level.
• Ability to carry equipment, move boxes/samples, etc.
• For Stores & Distribution Centers: Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

Benefits

Information regarding the benefits for this position can be found here.