Coordinator, Shipping & Receiving Clerk

About the role

The Shipping/Receiving Clerk (S/R) plays a crucial role in ensuring prompt and accurate handling of customer orders, maintaining customer relationships, and managing paperwork efficiently.

Responsibilities

• Generate and verify paperwork for customer orders, ensuring all special requests and shipping paperwork are included.
• Coordinate special shipping requests with the operations department, prioritizing orders according to scheduled pick-up times or pier cutoffs.
• Provide shipping and tracking information as needed, maintaining clear communication with customers.
• Maintain a current and accurate DSV Work Instructions Manual, overseeing all paperwork associated with orders and managing corresponding files.
• Answer phone calls and operate various office machines and computers to perform duties effectively.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, and more, ensuring accuracy and timeliness.
• Ensure the accuracy of all receiving and shipping documents, gather and maintain relevant data, and assist in resolving discrepancies.
• Collect all necessary documentation for inbound freight and route it to the proper record-keeping units, adhering to all DSV Work Instructions.
• Perform other clerical duties as assigned, including backup support as needed.

Qualifications

• A high school diploma or equivalent.
• Previous customer service experience, including phone calls and operating office equipment.
• Basic computer skills and proficiency in Microsoft Suite applications.
• Strong attention to detail, accuracy, and ability to complete tasks promptly.
• Good verbal and written communication skills.

Skills

• Basic computer skills.
• Working knowledge of computerized applications (Microsoft Suites).
• Excellent attention to detail.
• Strong communication skills.

Benefits

Details about benefits are available through the DSV Benefits Showcase. Eligibility and coverage options may vary by location and division.

Pay

The expected base pay range for this position is [Base Pay Range]. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Schedule

This is a Full-Time position.