Coordinator, Security Control Center

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. Job description includes location details, schedule/shift, key responsibilities, qualifications (required experience, education, knowledge and skills), preferred associates degree, work environment, compensation & benefits overview (compensation, benefits). Also includes "Job Posting Period", "Who We Are", "Important Note", etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Job Posting Period", "Who We Are", "Important Note"? Those may be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Who We Are" maybe not boilerplate but could be considered company description; but we need to preserve ALL substantive information. However we should only include sections when posting has real, specific content for it. The sections we can include: About the role (maybe a brief summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. The posting includes: - Job Type: Full time Exempt/Non Exempt Hourly (maybe not needed) - Location Details: Dearborn, MI Headquarters - Position Schedule / Shift: 7am-3pm. Every other weekend and every other holiday. - Key Responsibilities: long list. - Qualifications Required Experience Education (include minimum education and any licensing/certifications): Extensive experience as a Police, Fire, Security/Police Department Dispatcher or Control Center Operator. - Knowledge And Skills: Demonstrated knowledge and ability to include: extensive operational knowledge of access control systems, video identification badge systems, fire and burglar alarm systems and closed circuit television system excellent verbal, written and interpersonal communication skills, including report writing and telephone skills evaluating situations and making sound decisions based on all available information responding quickly and effectively under stressful and very intense situations, including the ability to prioritize service needs under pressure of time constraints and workloads maintaining composure during stressful situations advanced operational knowledge of Microsoft office software including Excel, Word, Access and Outlook advanced operational knowledge of IRIMS (security information management software) and other related database systems operating fire fighting equipment, fire alarm monitoring systems, first aid equipment, computers, office equipment, and other Security equipment. interacting well with the public and other departments possession of public relations and good customer service skills perform physical activities required to perform essential job duties and responsibilities including walking, standing, sitting, hearing, holding, lifting, carrying, climbing, reaching, seeing, talking, and writing utilizing other mental processes required to perform essential job duties and responsibilities include observing, identifying, remembering, understanding, and problem solving. May be required to work various shifts as required by Security Services Management. - Preferred Associates degree in Law Enforcement or a related field. - Work Environment: Works indoors in a corporate office environment. May be required to work outside in various weather conditions. - Compensation & Benefits Overview: ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). - Compensation: The hourly rate for this position is $24.31- $26.00 with annual bonus potential, based on performance. - Benefits: At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. Then details: Health & Wellness, Financial Protection & Insurance, Retirement & Savings, Time Off & Leave, Career Growth & Education, Additional Perks. - Job Posting Period: This position is expected to remain posted through 9/30/2026; however, it may close at any time once a qualified candidate pool is identified. - Who We Are: description. - Important Note: compensation philosophy etc. - EEO etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Important Note" includes compensation philosophy and EEO statements; those might be considered legal/EEO boilerplate. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. So we should remove the Important Note section that includes EEO etc. Also remove "Job Posting Period"? Not explicitly listed as boilerplate, but maybe it's metadata; but we could keep as a short paragraph? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." Job Posting Period is minor metadata; we could fold into a short

maybe under About the role or drop. Probably drop it. "Who We Are" is company description; could be considered substantive? Might be considered boilerplate but it's describing the company; maybe we keep as part of About the role? The instruction: "Prefer a few substantive sections over many thin ones." So we could combine company description into About the role. Thus sections: - About the role: include location, schedule/shift, maybe brief overview: "Full-time hourly position based at Dearborn, MI headquarters. Schedule: 7am-3pm, every other weekend and every other holiday." Also maybe mention work environment. - Responsibilities: the key responsibilities list. - Requirements: maybe combine required experience and education? The posting has "Qualifications Required Experience Education". Could be under Requirements. - Qualifications: maybe separate? But we have both Requirements and Qualifications as possible headings. We need to avoid duplication. Could treat Requirements as the mandatory experience/education, and Qualifications as knowledge/skills and preferred degree. But we have also Skills heading. Could put knowledge and skills under Skills. Thus: About the role: location, schedule, work environment, maybe brief. Responsibilities: list of duties. Requirements: required experience and education (extensive experience as Police, Fire, Security/Police Department Dispatcher or Control Center Operator). Also maybe mention ability to work various shifts. Skills: knowledge and skills list (operational knowledge of systems, communication, decision making, stress, MS Office, IRIMS, equipment, public interaction, physical abilities, mental processes). Qualifications: maybe preferred Associates degree in Law Enforcement or related field. Benefits: detailed benefits. Pay: compensation hourly rate $24.31- $26.00 with annual bonus potential. Schedule: maybe we already included schedule in About the role; but we could also have separate Schedule section with shift details. However we should avoid duplication. The instruction: Prefer a few substantive sections over many thin ones. So maybe we include schedule within About the role, not separate Schedule section. But we have a Schedule heading available; we could include it if we have specific content. Since schedule is already in About the role, we could still have a Schedule section with the shift details. But that would be thin? It's specific: "7am-3pm. Every other weekend and every other holiday." That's substantive enough for a Schedule section. However we already mentioned schedule in About the role; duplication is not ideal. Better to have About the role brief, and Schedule separate. Let's decide: About the role could be a short summary of the role (maybe "Control Center Operator responsible for monitoring and coordinating security systems.") Then Schedule separate. That avoids duplication. Thus: About the role: brief description: "The Control Center Operator coordinates and monitors security systems including CCTV, alarm, access control, radio dispatch, and public address systems at the Dearborn, MI headquarters." Responsibilities: list. Requirements: required experience and education. Skills: knowledge and skills. Qualifications: preferred Associates degree. Benefits: detailed. Pay: compensation. Schedule: shift details. We need to ensure we don't repeat content. Let's extract each. About the role: Could be: "The Control Center Operator oversees the operation of the security control center, including monitoring CCTV, alarm, access control, radio dispatch, and public address systems, and provides clerical support as needed." That's derived from description. Responsibilities: list each duty as

. Must preserve all substantive information; do not invent or summarize away detail. So we need to include each responsibility as separate list items, preserving the wording. However we can combine similar items? The instruction: do NOT invent or summarize away detail. So we should keep the details but can we combine? Summarizing away detail is not allowed; we must preserve ALL substantive information. That means we cannot omit any detail. However we can group similar items but must keep all details. If we combine, we risk losing some detail. Safer to output each sentence as a list item, preserving the original phrasing. Thus we need to parse the responsibilities paragraph into separate items. The paragraph: "Coordinates Control Center operations including but not limited to the CCTV system, security alarm system, radio dispatch, access control system, closed circuit television system, alarm monitoring systems and security information management system. Operates and monitors the system, fire alarm system, card access system, public address system, and telephones. Makes public address broadcasts as required. Responsible for the overall administration of the card access, CCTV, branch alarm systems and other related systems including programming, troubleshooting and coordination of system repairs, upgrades, and/or expansions. Coordinates preventative maintenance, inspection, and repair of security equipment and systems. Ensures the training and certification of Control Center operators. Handles daily Control Center operator functions as well as clerical duties as assigned by security management staff. Monitors radio transmissions and controls radio traffic and broadcast discipline within the system. Receives and processes all incoming telephone calls regarding routine security and safety matters. Dispatches security personnel via radio/telephone communications to the scene of discovered or reported security related incidents. Responsible for data entry and administration of the security information management system. Maintains activity log, report log, dispatch forms and other records as necessary. Ensures that all information contained in security reports or investigations are kept confidential. Provides clerical support and other duties as assigned by Security Management staff." We need to split into logical items. Could be each sentence. Let's do that. Requirements: "Extensive experience as a Police, Fire, Security/Police Department Dispatcher or Control Center Operator." Also maybe mention education? It says "Qualifications Required Experience Education (include minimum education and any licensing/certifications):" then the experience line. No explicit minimum education given besides that. So we can put that as requirement. Skills: The long "Knowledge And Skills" paragraph. Need to split into items preserving detail. It's a long sentence with many clauses separated by commas. We could split by each ability. But we must preserve all detail; splitting may be okay as long as we don't lose any detail. We'll create list items each covering a distinct skill/experience. Let's extract phrases: - extensive operational knowledge of access control systems - video identification badge systems - fire and burglar alarm systems - closed circuit television system - excellent verbal, written and interpersonal communication skills, including report writing and telephone skills - evaluating situations and making sound decisions based on all available information - responding quickly and effectively under stressful and very intense situations, including the ability to prioritize service needs under pressure of time constraints and workloads - maintaining composure during stressful situations - advanced operational knowledge of Microsoft office software including Excel, Word, Access and Outlook - advanced operational knowledge of IRIMS (security information management software) and other related database systems - operating fire fighting equipment, fire alarm monitoring systems, first aid equipment, computers, office equipment, and other Security equipment - interacting well with the public and other departments - possession of public relations and good customer service skills - perform physical activities required to perform essential job duties and responsibilities including walking, standing, sitting, hearing, holding, lifting, carrying, climbing, reaching, seeing, talking, and writing - utilizing other mental processes required to perform essential job duties and responsibilities include observing, identifying, remembering, understanding, and problem solving. - May be required to work various shifts as required by Security Services Management. We need to keep each as separate

. Ensure we keep the exact phrasing? Might be okay to keep as is. Qualifications: "