Coordinator - Parts

Essential Duties And Responsibilities

• Processes emergency/routine parts orders for the tech service field team
• Serves as a frontline inside sales representative with added buying and warehouse responsibilities for our midstream compression packages
• Creates purchase orders based upon parts needs and submits to appropriate vendors
• Suggests parts recommendations to external customers
• Performs warehouse functions such as shipping/receiving, validating orders to ensure delivery accuracy
• Delivers and picks up parts from vendors and customers as needed (Pull truck is available during work hours)
• Maintains appropriate inventory records
• Expedites critical parts when needed
• Processes vendor return authorizations for damaged and poor quality products
• Maintains and tracks all core returns to vendors for credits
• Aids in bi-annual parts physical inventory counts
• Communicates and follows up with various vendors/customers for order updates

Requirements

• High School diploma or GED
• A.A. Degree preferred but not required
• 0 - 2 years minimum in the field or in a related area
• Excellent communication and customer service skills
• Strong organizational skills
• SAP experience is a plus
• Knowledge with Ariel compressors and Caterpillar/Waukesha engines is a plus
• Proficient in Excel and Access, Word, Microsoft Office and any other required software that is used
• The Parts Coordinator must have the ability to calculate figure amounts such as discounts, interest, commissions, proportions, percentages, and volume
• Ability to apply concepts of basic math
• Ability to determine appropriate course of action in more complex situations that may not be addressed by existing policies, procedures or protocols
• Decisions include such matters as changes of policies and regulations, order in which work is done, and application of established procedures

Working Conditions

• Work within office, warehouse and shop, and field environments
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing
• Travel, when required
• Exposure to adverse weather, cramped conditions and some heavy lifting up to 50 pounds
• Visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.