Coordinator Operations Services

Job Summary

The Operations Services Coordinator provides administrative and operational support to the Facility Operations department to help ensure efficient day-to-day operations, project coordination, vendor communication, and departmental organization across T-Mobile Center. This role supports operational initiatives including facility improvement projects, procurement coordination, sustainability tracking, operational systems administration, and department documentation.

Essential Duties

• Aid in coordinating facility improvement and operational projects in partnership with Operations leadership
• Maintain project tracking documentation, timelines, schedules, and status updates
• Cover communication between vendors, contractors, internal departments, and Operations leadership
• Process purchase orders, track invoices, and document project-related information
• Track project progress and budget-related updates
• Organize project files, vendor documentation, contracts, and operational records
• Aid in scheduling project meetings and preparing meeting materials
• Coordinate internal meetings, conference room scheduling, travel arrangements, and departmental administrative support
• Maintain department calendars, operational documents, SOPs, and shared resources
• Aid in organizing work orders and maintenance requests through operational systems
• Support event-day operational needs and VIP support activities as assigned
• Maintain accurate operational records and filing systems
• Aid in departmental expense tracking and invoice processing in coordination with Finance
• Support systems & reporting, dashboards, and operational tracking processes
• Aid in maintaining venue calendars, scheduling systems, and operational resource tools
• Aid in ongoing organization and improvement of operational documentation and workflows
• Aid in training staff on operational systems and work order processes as needed

Sustainability & Operational Tracking

• Support sustainability tracking and monthly reporting metrics
• Help maintain records related to sustainability and operational efficiency efforts

Customer Service & Communication

• Interact professionally with internal departments, vendors, contractors, guests, and external partners
• Support cross-functional communication and coordination across departments
• Maintain confidentiality and professionalism when handling sensitive or operational information

Required Qualifications

• A minimum education level of: Bachelor’s degree in Business Administration, Event Management, Project Management, Operations, Facilities Management, or a related field preferred; equivalent experience accepted;
• Minimum of 1–3 years of experience in administrative support, operations coordination, facilities support, event operations, project coordination, or related experience preferred;
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment;
• Strong written and verbal communication skills;
• Ability to work collaboratively across multiple departments and levels of the organization;
• Strong attention to detail and ability to maintain accurate records and documentation;
• Proficient in Microsoft Office Suite including Excel, Word, Outlook, Teams, and SharePoint;
• Ability to learn operational systems, reporting platforms, and department software tools;
• Exercise professionalism and discretion when handling confidential or sensitive information;
• Basic understanding of procurement, invoice processing, and operational coordination processes preferred;
• Experience supporting facilities, venue operations, construction coordination, or operational projects preferred;
• Experience with systems such as Microsoft Lists, Power Automate, Power BI, or CMMS platforms is a plus but not required;
• Ability to work evenings, weekends, holidays, and extended hours as operationally required;

Systems & Tools

• Microsoft Office Suite
• Microsoft Teams
• Microsoft Lists
• SharePoint
• ALTUM or similar CMMS systems
• Outlook
• Excel
• Operational calendars and project tracking tools