Coordinator of Recreation Operations for Competitive Sports and Concession Operations

About the role

The Coordinator of Recreation Operations for Competitive Sports and Concessions operations is housed within Ball State University’s division of Business and Auxiliary Services under the department of Recreation Services. Located in Muncie, Indiana, Ball State University is a world-class, comprehensive public research institution defined by its bold "We Fly" ethos, state-of-the-art facilities, and deep institutional ties to regional development.

Responsibilities

• Provide support in all operational functions of Recreation Services.
  • Management of student staff and situations in: aquatics, programs, facilities, marketing, membership services, Recreation Services events, and Sport Facilities events.
    • Programs include but are not limited to: coverage of all programs (Learn to Swim, Family Swim, Master’s Swim, Youth and Family Programming and others), intramural sports, and club sport events.
  • Recruit, hire, train, and develop staff such as student employees, while actively promoting and developing opportunities for those students.
  • Manage the day-to-day operations of all facility related functions with Recreation Services and Concession Operations including but not limited to risk, financial compliance, travel, allocation of finances, purchasing, inventory management, and trademark compliance associated with the areas of Aquatics, Facilities, Intramural Sports Program, Sport Club Program, Community Programs, and Concession Operations.
  • Aid in the CPR/AED/First-Aid certification process for all staff and program participants.
  • Provide an effective risk management plan for all areas of responsibility.
  • Provide an environment that is safe, conducive for social fellowship, and meaningful interactions for all participants.
  • Manage financial resources, including student and casual staff payroll, in accordance with university policies and procedures.
  • Assist in the oversight of accurate accounting and management of all financial transactions associated with the areas of Aquatics, Facilities, Informal Programming, Intramural Sports, Sport Clubs, Community Programs, Youth and Family, Concession Operations, and Event Management.
  • Develop annual goals and objectives, which accurately reflect the operations of the Office of Sports Facilities and Recreation Services, as well as the goals and mission of Ball State University.
  • Create, develop, and maintain program reports for the areas of Aquatics, Facilities, Informal Programming, Intramural Sports, Sport Club Program, Community Programs, Concession Operations, and Event Management.
  • Maintain industry standards, evaluation, and assessment of all programs completed as assigned.
  • Support in the procurement and management of equipment and supplies in all areas including Aquatics, Facilities, Informal Programming, Intramural Sports, Sport Clubs, Youth and Family Programs, Concession Operations, and Event Management.
  • Provide on-call support throughout the course of the year to help in the oversight of all areas, events, or programs related to the Office of Sports Facilities and Recreation Services.
  • Support to fellow Coordinators and Director of Recreation in other programs as assigned, including special event coverage and promotional events.
  • Support with the management of full-time field facility attendants for custodial and event set-up and tear-down needs.
  • Establish working relationships with individuals, university departments, organizations, as well as outside agencies and groups as assigned.
  • Contribute and maintain professional leadership, communication, and positive behavior to all internal and external patrons.
  • Perform other related duties as assigned.

Qualifications

• Bachelor’s degree from an accredited institution or an equivalent combination of education, credentials, certification and experience.
• At least one year of full-time recreation experience (a two-year graduate assistant position is equivalent to one year of experience, three years of undergraduate experience is equivalent to one year of experience).
• At least one year of direct management of student staff, facility risk management experience, or other university related programming.
• Maintain and possess a valid driver’s license and be insurable under the university’s auto fleet policy.
• American Red Cross Lifeguard Certification, American Red Cross Lifeguard Instructor Certification (LGI), American Red Cross CPR, AED, First-Aid Instructor.
• ServSafe Certification, and Indiana Employee Alcohol Permit.
• All certifications must be obtained within 90 days of employment but may be dependent upon available certification locations and dates.
• Master’s degree in recreation administration, sport administration, or related field from an accredited Institution.
• At least two years of professional experience in college or university recreation Aquatics, Programs, Facilities, Intramural Sports, Club Sports, Concession Operations, and Event Management.
• Certified Pool Operating (CPO) License or equivalent.
• High School sports officiating certification(s).
• Active involvement in the Indiana Recreation Sports Association (IRSA).

Benefits

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 24 vacation days, 12 sick days and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected. When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.