Coordinator of Adult Learning

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values can be found here. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Job Summary

The Coordinator of Adult Learning will champion institution-wide efforts to recruit, onboard, support, and retain undergraduate adult learners, including veterans, military-affiliated students, working professionals, and returning learners. The coordinator serves as the primary point of coordination for adult learner services and the university's partnership with campus partners and external agencies to ensure alignment between outreach, advising, student support, and re-enrollment strategies that promote persistence and degree completion.

Responsibilities

• Identify, engage, and support prospective adult learners and returning students through targeted outreach initiatives.
• Serve as the primary point of contact for adult learner inquiries and coordinate recruitment activities with the Office of Undergraduate Admissions and community partners.
• Partner with internal and external constituents to support contact strategies and outreach campaigns to re-engage stop-out and returning learners.
• Represent the university at community-based, employer-based, and military-connected recruitment activities to expand adult learner pipelines.
• Serve as the institutional liaison for the partnership with external re-enrollment agencies, ensuring seamless coordination between external outreach efforts and campus processes.
• Collaborate with campus partners to support re-enrolled students through onboarding and campus transition.
• Monitor re-enrollment, retention, and completion outcomes for re-enrolling students engaged by external agencies.

Required Qualifications

• Bachelor's degree from an accredited college or university and two years of professional experience in education, student services, program coordination, outreach, customer service, sales, or other related fields.
• Master's degree from an accredited college or university preferred.
• Experience in adult education or adult recruitment/admissions preferred.
• Experience with Banner, Slate, and DegreeWorks systems preferred.

Preferred Qualifications

• Knowledge of Microsoft Office and other computer software/databases.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented with strong prioritization and organizational skills.
• Ability to maintain confidentiality.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work effectively independently and within a team construct.
• Proven ability to understand and implement complex policies and procedures.