Coordinator of Administration, Information Technology

NYBG Job Description Title Reports to Coordinator of Administration, Information Technology SVP for IT & CIO Position Summary: The Coordinator of Administration, Information Technology is a key member of the Information Technology team, providing comprehensive administrative and operational support to IT leadership while helping coordinate department operations, service delivery, projects, procurement, and communications. This role serves as a liaison between IT and business stakeholders, ensuring efficient departmental operations, exceptional customer service, and successful execution of technology initiatives. The position supports Help Desk operations, technology purchasing and vendor management, project coordination, budgeting activities, and departmental reporting while contributing to the effective delivery of technology services across the organization. Specific Duties & Responsibilities: Administrative and Operational Support Provide administrative and operational support to the CIO and IT leadership team. Coordinate meetings, calendars, and departmental communicationsCreates reports and presentations. Help maintain departmental documentation, records, and operational procedures. Maintain office inventory. Financial & Vendor Administration Coordinate technology procurement, quotes, purchase requests, and order tracking. Communicate with end users regarding order status and timelinesProcess invoices and assist with budget monitoring and expense reconciliation via our ERP system. Maintain software licensing, service agreements, maintenance contracts, and vendor records. Support vendor relationships and contract renewal activities IT Operations & Help Desk Coordination Assist logging IT inquiries and service requests. Support user communications related to technology services, upgrades, and outages. Assist in planning, coordinating, and tracking IT projects and strategic initiatives. Maintain project schedules, action items, timelines, risks, and status reports. Other related duties as assigned Qualifications/Competencies: Two to five years of experience in administrative support, operations coordination, project coordination, or a related role. Strong proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, Copilot, and SharePoint. Experience with budgeting, purchasing, invoice processing, and vendor coordinationExcellent organizational, customer service, communication, and time management skills. Ability to manage multiple priorities and work independentlyExperience in an IT environment, Help Desk operations, or project management tools is preferredProfessional demeanor and strong interpersonal skillsCollege degree preferred Physical Demands & Work Environment: Long periods in front of a computer processing documents, payments, presentations and correspondences. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Baseline Work Schedule: 35 scheduled hours per week, 9am-5pm Monday-Friday. Salary: $62,000 Benefits: 15 Vacation Days13 Paid Holidays12 Sick DaysHealth and Dental Insurance Coverage401KPension Plan If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org. If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application. EOE