Coordinator: Learning Management Systems - Temporary, Part-Time

About the role

We're excited you are considering a position with us. We welcome and celebrate the expansive experiences and contributions that all members of our campus community bring to the table, whether shaped by career history, academic study, or community engagement. We're committed to a fair and transparent hiring process. All employees are expected to live and work within the state of Arizona as a condition of employment. All selected candidates are subject to a successful completion of a background check. The data we collect during the application process is used to evaluate your qualifications for the role you're applying for; all data is handled with strict confidentiality and in accordance with our privacy policy. Position Summary: Hours Per Week: Up to 19.5 hours per week; Department: Northwest Campus - Learning Management Systems; Rate of Pay: $23.64/hour. About Temporary Employment: This position has 1 vacant position and will establish a qualified applicant pool for part-time temporary positions. Applications will remain active for 6 months to a year and selected candidates may be contacted as positions become available or when immediate staffing needs arise. Placement in the pool does not guarantee employment. The applicant pool will be refreshed annually. Temporary applicants may be hired for specific assignments or placed in an applicant pool for future opportunities, depending on enrollment levels and business needs. If selected from this pool, candidates contacted will receive details regarding the specific assignment and will have the opportunity to confirm interest and availability. We are seeking dedicated part-time temporary employees to join our qualified applicant pool. Selected candidates will be considered for placement as positions become available or when immediate staffing needs arise. Part-time temporary roles offer flexible scheduling and the opportunity to support a diverse population of students in achieving their educational goals.

Responsibilities

• Utilizes the Insight Report Builder to generate, analyze, and present comprehensive reports on LMS usage, engagement, and course effectiveness; this involves data analysis, creation of data visualizations, identification of inconsistencies, and collaboration with various departments to produce customized reports that inform strategic decisions.
• Offers administrative support by documenting processes, coordinating meetings, maintaining resources, and contributing to the development and refinement of training materials; ensure the smooth operation of the department and the effectiveness of its training programs through proactive planning and organization.
• Acts as a vital support link across functions, especially during periods of high demand or for projects requiring specialized knowledge; responsibilities include resolving Help Desk tickets, assisting with Course Readiness, participating in Quality Assurance projects, and ensuring operational excellence across the eLearning spectrum.
• Facilitates coordination between the LMS and e-learning departments and an extensive array of internal and external stakeholders, including the IT department, Provost's office, faculty trainers, and technology partners like Brightspace D2L.
• Manages departmental expenses and procurement while also handling financial planning for compensating temporary workers and supporting faculty course improvement initiatives; oversees budget allocations for payroll and project-specific expenditures, ensuring resources are used effectively to enhance educational outcomes.
• Oversees the comprehensive management of departmental documents and directs the organization and updating of the department's data and asset inventory, aligning with division-set retention schedules; emphasizes the importance of operational efficiency and compliance with accreditation and college standards through meticulous data governance.
• Continues to research and promote new D2L Brightspace features, coordinates training and program activities to effectively leverage these technologies; plays a key role in maintaining the department's technological edge and maximizing the utility of eLearning tools.
• Performs all other duties and responsibilities as assigned or directed by the supervisor.

Requirements

• High school diploma or GED.
• Associates Degree/Vocational or technical training in office management.
• Three (3) to Five (5) years of related experience providing technology general office support OR an equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job.
• Preferred: Bachelor’s degree and/or advanced certification in administrative support or related area.

Additional requirements: All employees must live and work within the state of Arizona; selected candidates must successfully complete a background check; all applicant data is handled with strict confidentiality per the college’s privacy policy.

Physical Requirements: Work is performed primarily in a standard office environment with staff contact and frequent interruptions. Primary functions require sufficient physical ability and mobility to work in a standard office setting; to remain in a stationary position for prolonged periods of time; to occasionally position self to perform duties; to position or transport light to moderate (up to 20 pounds) amounts of weight; to operate office equipment including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to effectively communicate to exchange information. Vision and hearing abilities must be within the normal range with or without correction. Reasonable accommodations may be made to enable individuals with disabilities to perform critical tasks.

Skills

• Knowledge of administrative procedures and practices.
• Knowledge of internal and external customer service principles and practices.
• Knowledge and application of organizational and time management principles.
• Skill in effective communication (both written and oral).
• Skill in performing a variety of duties, often changing from one task to another of a different nature.
• Skill in positive, productive and flexible customer service.
• Ability to adapt and maintain professional composure in emergent and crisis situations.
• Ability to apply effective and accurate data entry and typing skills.
• Ability to develop and maintain effective and positive working relationships.

Pay

Rate of Pay: $23.64/hour

Schedule

Hours Per Week: Up to 19.5 hours per week. The work schedule may include working evenings and weekends.