Coordinator Intake Radiation Therapy

About the Role

As an Intake Coordinator of Radiation Therapy at St. Mark's Hospital, you will join a team dedicated to providing exceptional patient care and compassionate customer service. This role involves coordinating patient care, managing referrals, scheduling procedures, and ensuring smooth clinic operations.

Responsibilities

• Assist in the coordination of patient care, including creating and updating patient records in the EMR database.
• Verify health insurance coverage and advise patients on visit expectations and timelines related to insurance requirements.
• Manage and schedule patient referrals from local physicians and clinics.
• Assist with scheduling procedures, consultations, and other services.
• Handle patient and provider complaints while providing excellent customer service.
• Perform standard front desk duties, track patient visits, and collect fees as needed.
• Verify insurance and perform pre-authorization for visits related to CT, MRI, bone scans, and PET scans.
• Collaborate with the team to develop processes for effective front-end clinic flow and patient appointment management.

Requirements

• Ability to maintain neat, accurate records.
• Ability to follow physician’s orders.
• Effective interpersonal and patient contact skills.

Benefits

St. Mark's Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues, including:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Retirement savings resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About the Organization

For 150 years, St. Mark's Hospital has provided a full spectrum of healthcare services to Salt Lake City and its surrounding communities. As Utah's first hospital, St. Mark's upholds a tradition of patient-centered, top-quality care at its 308-bed facility. The hospital excels in neurosciences, trauma, orthopedics, cardiac care, and robotic surgery, and has been named to the Fortune/IBM Watson Health 100 Top Hospitals® list eight times.

St. Mark's has expanded emergency access with two free-standing emergency centers: Taylorsville Emergency Center and West Valley Emergency Center. Both locations offer 24/7 care, comprehensive imaging services (CT, X-ray, ultrasound), and fully-equipped medical laboratories.

Located at the foot of the Wasatch Mountains, St. Mark's provides easy access to urban, cultural, and outdoor adventures in Salt Lake City and Utah's national parks.