Coordinator - Insurance Compliance & Claims

Position Summary

Assists Compliance Manager and Compliance Supervisor, day-to-day operations. Provides basic insurance and HAZMAT support to field, sales and Genpact operations. Issues insurance documents. Prepares law suit tenders, and challenge or resolves vehicle suspensions. Provide support for all areas of the RM department. Assist with special projects as needed. Manage “Customer Provides” claims.

Major Responsibilities

• Receives & routes incoming claim inquiry calls to appropriate examiner or department
• Reviews claims to determine coverage
• Handles tender of customer provides claims
• Reviews Rental & Lease agreements
• Reviews law suits & prepares tender
• Maintain Litigation round robin
• Review 24/7 accident reports for processing
• Distribute Insurance ID cards
• Maintain Insurance Card supply
• Review/Research bankruptcy notices
• Research & resolve State Vehicle Suspensions and vehicle verification notices
• Aid with special projects as assigned

Qualifications

• High school diploma or Associate’s degree
• Basic insurance knowledge preferred
• Ability to work in a high volume fast-paced environment and remain accurate
• Strong customer service skills required
• Excellent multi-tasking and organizational skills
• Effective verbal & written communication skills required
• Self-motivator & positive attitude
• Work well in a team environment
• Proficiency with Microsoft Office products required

Physical Requirements

• Stand, walk, and sit frequently
• Lift and/or move up to 25lbs/12kg occasionally
• Use hands to touch, handle, and feel
• Reach with hands and arms

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.