Coordinator I, Quality Control

About the role

The organization operates in the clinical research sector, addressing challenges related to the fragmented nature of clinical trials. It provides ethical review services combined with technology solutions and industry expertise to connect patients, sites, sponsors, and CROs, thereby accelerating clinical trials and advancing human health. The COORDINATOR I, QUALITY CONTROL role is responsible for conducting quality control activities on Institutional Review Board (IRB) and staff documentation to ensure accuracy against primary sources and compliance with quality standards and federal regulations. This position contributes to organizational goals by maintaining high standards of document accuracy and supporting continuous improvement in quality control processes.

Responsibilities

• Perform quality control reviews of IRB and staff documentation with attention to detail
• Analyze documents for accuracy and completeness for assigned submission types
• Provide clear feedback on errors or missing elements to Research Services staff
• Manage daily workload priorities with flexibility
• Ensure procedures comply with internal quality standards and external regulations
• Support leadership by processing delegated tasks timely and escalating workflow concerns
• Suggest process improvements proactively
• Participate in team development and maintain respectful interactions
• Conduct quality control of recruitment, subject-facing, translated, generic materials, and site modifications
• Perform additional duties as assigned

Requirements

• Bachelor’s degree in health science or related field, or equivalent education and experience
• At least one year of office experience, preferably in a regulated industry
• Basic knowledge of Federal laws and guidelines on Human Subjects Research Protection
• Proficiency in MS Word and Outlook
• Familiarity with Excel, PowerPoint, messaging applications (e.g., Slack), remote meeting tools (e.g., Zoom), and web-based software

Pay

• Base salary range is $50,000 - $66,974, varying by location, skills, and experience
• Eligibility for variable bonus

Benefits

• Health coverage
• Paid holidays
• Other benefits
• Medical insurance