Coordinator HR Shared Services

The Shared Services Coordinator assists with the administration of the day-to-day operations of the human resources function and duties. Assists with the implementation of services, policies and programs. Carries out responsibilities in some or all of the following functional areas: onboarding, employee relations, timekeeping, benefits, organizational development and/or HRIS technology.

Position Responsibilities May Include

• Responds to inquiries regarding policies, payroll, procedures, programs, etc.; resolve issues and escalate to appropriate point of contact if further assistance is needed
• Assists with employee relations, benefits, training, events, communications and compensation programs
• Responsible for the Remedy ticket system
• Ensures timely and accurate processing and proper withholding of employee garnishments
• Prepares and requesting manual checks
• Maintains and updates payroll records
• Ensures that appropriate approvals are verified for payroll processing
• Seeks and receives approval from upper management for payments when needed
• Coordinates and oversees the PTO balances, anniversary and termination payout
• Assists with departmental audits to ensure compliance and consistency of Company and Government (Federal and State) requirements and policies.
• Provides support to other HR functions and administrative areas in the Company (such as FMLA)
• Assist with employee relations, benefits, training, events, communications and compensation programs
• Assist with the collection of new hire documents and processing of I-9s & E-Verify
• Conduct new hire employee orientations (including badging)
• Process new hire data in the HRIS system along with updating employee data as needed
• Perform other duties as assigned

Nature & Scope

• Works within well-defined instructions
• Uses established procedures and works under supervision to perform assigned tasks
• Work is closely supervised

Knowledge & Skills

• Adapts procedures, processes, and tools to meet the requirements of the role
• Knowledge of the general principles and practices of the HR function
• Effective verbal and written communication skills
• Ability to Embrace the "Customer and Team First" concept
• Proficient computer skills – MS Office – Excel, Outlook, Word and PowerPoint
• Experience with HRIS systems/platforms
• Ability to focus, high level of attention to detail and accuracy of information
• Demonstrate good judgement and problem solving skills
• Effective organizational and time management including priority setting skills
• Ability to work independently in a fast-paced environment with changing priorities
• Demonstrated ability to deal with confidential and sensitive information
• Ability to work flexible schedule when necessary
• Strong mathematical, technical and analytical skills along with keen attention to detail ability to handle a heavy workload and ability to prioritize
• Ability and willingness to take on additional responsibilities.

Experience

2-4 years preferably in a high volume manufacturing environment

Education/Certification

High school diploma or GED equivalent

Additional training/education is a plus

People Management

No

Physical Requirements / Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Must be flexible – work outside of standard office hours as needed
• Must wear required PPE in designated manufacturing areas

Reports To

Manager/Supervisor, HR