Coordinator HR Services

About the role

This is a 12‑month contract position located in St. Louis, MO. Only local candidates will be considered. The role requires on‑site work Monday‑Thursday with Friday remote work.

Responsibilities

• Perform routine HR transactions and correspondence in alignment with customer requests and requirements.
• Process and maintain documentation related to employee lifecycle activities, including employment changes and other HR records.
• Manage employee lifecycle transactions in a timely manner, including job requisitions, position changes, organizational updates, and separation or retirement processes.
• Assess customer needs, gather relevant information, and provide guidance or resolution options while navigating multiple HR systems and applications.
• Support high‑volume workloads for assigned client groups.
• Serve as a communication liaison by identifying and sharing departmental trends, concerns, and improvement opportunities with HR Leadership, Factory HR, and HR partners.
• Collaborate regularly with HR teams through ongoing communication, participation in team calls, and support with reporting and escalations as needed.
• Create, maintain, and continuously improve departmental processes and documentation.
• Build and maintain strong working relationships with key stakeholders and team members to support efficient and effective processes.
• Help ensure the accuracy and integrity of employee records, including completion of Form I‑9 verifications.
• Conduct New Hire Orientations as needed.
• Perform additional duties as assigned.

Requirements

• 3+ years of customer‑service‑related experience.
• 1+ years prior experience in the field of Human Resources (preferred).
• Combination of education and experience in a human resources environment is helpful.

Qualifications

• High School diploma or GED equivalent required.
• Bachelor’s degree in human resources or a related discipline preferred.

Skills

• Proficiency in Microsoft tools, including Outlook, Excel, and Power Platform (preferred).
• Ability to manage a high volume of transactions within HR systems, including employee and manager inquiries, transfers, promotions, terminations, leaves of absence, and payroll/timekeeping issues.
• Demonstrates strong learning agility and adaptability in a fast‑paced environment.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Collaborative team player with the ability to work effectively across groups.
• Strong organizational skills with the ability to manage multiple priorities and responsibilities while maintaining accuracy.
• Maintain strict confidentiality and demonstrate a strong understanding of applicable federal HR and payroll regulations.

Job Requisition: 421243