Coordinator - Events and Promotions

Responsibilities

• Create a fun-filled, entertaining atmosphere
• Promote Bally’s customer-centric culture of guest service and guest relations
• Adhere to policies and procedures
• Develop and plan programs for special events, promotions, entertainment, awareness, and media
• Set up and implement all programs, promotions, and events
• Prepare submissions for IGB approval
• Create and verify promotional offers with casino systems
• Create and implement social media and digital media content strategy
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must obtain and maintain a gaming license from the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must comply with Title 31 Bank Secrecy Act and Illinois Gaming Board regulations regarding Credit/Player Services transactions
• Must have excellent written and verbal communication skills
• Must have high-level customer service skills
• Must be able to work weekends, weeknights, and holidays

Physical Requirements

• Must be able to stand, sit, and walk for prolonged periods of time (7+ hours)
• Occasionally lift and/or move up to 30 pounds
• Read, write, speak, and understand English
• Operate in mentally and physically stressful situations

Work Environment

• Fast-paced environment
• Bright lights and loud noise
• Stressful situations