Coordinator, Disability Access & Student Support

About the role

Support students through challenges, connect them to appropriate campus and community resources, and empower/promote agency to enhance well-being. Collaboratively coordinate and deliver university accessibility services and support for students with disabilities.

Responsibilities

• Implement case management and individual intervention strategies for students needing behavioral intervention (e.g., disruptive students, substance abuse prevention, emotional well-being, and safety) via in-person and/or remote meetings.
• Establish and supervise delivery and database documentation of essential services to students with disabilities, including reasonable accommodations to support equal opportunity in URI academic and co-curricular programs and services.
• Serve as a liaison with Housing and Residential Life to support students with documented disability needs and/or housing insecurity.
• Provide triage/referral support and assessment for resources and assistance needed for academic and personal success, including mental health concerns, medical emergencies, family challenges, food insecurity, financial hardship, and bereavement.
• Advise the Assistant Deans and DAI/SSAS Teams on students of concern and accessibility options in courses, programs, and services; guide university departments on providing resources and services to students with disabilities and/or students of concern.
• Design and implement individual, group, and environmental interventions to increase awareness of mental health problems, available supports, and decrease the impact of disruptive student behavior on campus life.
• Provide follow-up case management support for students referred through the University Student Assistance Teams and for students post-hospitalization.
• Work directly with students and coordinate with university personnel including University Police, Counseling Center, Health Services, Retention and Academic Success, Violence Prevention and Advocacy Services, Talent Development, Academic Deans, as well as local hospitals and police agencies.
• Serve as a trainer in areas of disruptive student behavior and student mental health concerns for faculty and staff.
• Compile statistical reports and documents for the Dean of Students Office.
• Represent the Office on University, Division, and other committees, and at University events such as commencement, new student orientation, open houses, and welcome days.
• Perform other duties as required.

Requirements

• Master’s degree in social work, counseling, psychology, or college student personnel.
• Minimum of two years of administrative or instructional experience working with college students in a higher education setting.
• Ability to manage highly sensitive and confidential communications.
• Crisis management experience.
• Experience with issues of disability.
• Working knowledge of Federal Regulations 504, Americans with Disabilities Act Amendment Act, and EERPA.
• Experience with accommodation determinations.
• Strong verbal and interpersonal communication skills.
• Proficiency in written communication skills.
• Understanding of student development theory.
• Knowledge of common issues and challenges facing a diverse population of undergraduate and graduate students.
• Ability to work in a fast-paced, collaborative team environment.
• Willingness to work nonstandard hours (e.g., evenings, weekends, late nights).
• Experience with technology (e.g., Word, Excel, PowerPoint).
• Decision-making skills.
• Ability to work with diverse groups/populations.

Preferred Qualifications

• Experience with Student Management software (e.g., Maxient, Starfish, or similar software).