Coordinator, Corporate Investigations

About the role

The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.

Responsibilities

• Create, assign, and track cases for multiple departments
• Monitor and manage multiple team email inboxes
• Create and maintain cases within the Navex case management system
• Respond to inquiries and provide timely, professional communication
• Conduct initial case triage, gathering relevant information through phone calls, emails, and documentation review
• Cookordination with specialists and business partners to support timely resolution of team members and guest concerns
• Maintain internal team alignment records and communicate updates to external vendors as needed
• Aid with planning and coordinating new hire orientation, annual team meetings, and other departmental events
• Compile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related matters
• Arrange travel, conference, and meeting logistics for team members
• Support a culture of integrity, professionalism, and outstanding service
• Perform other duties as assigned

Requirements

• High school diploma or equivalent required
• One year of experience in an administrative, office support, legal support, human resources, or related environment preferred
• Proficiency with Microsoft Office applications
• Strong written and verbal communication skills
• Excellent organizational, time management, and multitasking abilities
• Ability to handle highly confidential and sensitive information with discretion

Qualifications

• Local presence in Knoxville, TN or the surrounding communities
• Associate degree or bachelor’s degree preferred
• Experience working with case management systems
• Experience coordinating meetings, travel, and department events

Skills

• Highly organized
• Detail-oriented
• Confidentiality
• Communication
• Time management
• Multi-tasking

Benefits

• Nation-wide Medical Plan
• Dental
• Vision
• 401(k)
• Flexible Spending Accounts
• Employee Fuel Discount
• Tuition Reimbursement
• Adoption Assistance
• Onsite Gym and Cafeteria
• Weekly Pay

Pay

All your information will be kept confidential according to EEO guidelines