Coordinator Bed Control

About the role

Assists the bed control department by facilitating patient transfers to Tucson Medical Center or other area hospitals, ensuring timely admission for patients to receive essential care.

Responsibilities

• Identify and discuss direct admissions with the bed control team and assist in coordinating patient transportation to Tucson Medical Center.
• Facilitate patient placement at an external health facility should Tucson Medical Center not have the capacity or capability to provide care requested from referring partnering hospitals.
• Collaborate with the bed control team to ensure support and assistance for all bed control RNs and their assigned patient caseloads.
• Collaborate with the admitting department and utilization teams to process and transfer admissions to Tucson Medical Center.
• Participate in the creation of standard work for standardization or regulatory processes.
• Track admissions and discharges on high-volume days and weekends.
• Upon request of the manager, track delays in patient bed assignments.
• Provide communication and updates to RNs, physicians, or other providers related to changes in arrangements made or patients’ conditions.
• Accurately record information in the patient record, document vital signs, and procedures completed.
• Attend department meetings and educational sessions.
• Use problem-solving skills and provide effective communication with patients, patient families, healthcare providers, and ancillary departments to ensure quality patient care.
• Operate a personal computer, calculator, FAX machine, copy machine, or related office machinery in performing assigned duties.
• Exhibit excellence in customer service through appropriate attitude and interaction with all customers and coworkers.
• Adhere to and support team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
• Adhere to TMC organizational and department-specific safety, confidentiality, values, policies, and standards.
• Perform related duties as assigned.

Requirements

• High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience.
• Two (2) years of related healthcare experience required.
• Quality metrics and data analysis experience preferred.
• Emergency Medical Technician–Basic (EMT-B) or higher with state licensure or state certification preferred.

Skills

• Strong organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Proficient in relevant computer applications and data entry.
• Skill in the use of computer applications such as Microsoft Office: Outlook, Word, Excel, and Teams.
• Ability to critically analyze data reports and develop appropriate action plans.
• Knowledge of patient care protocols and practices.
• Knowledge of general patient care practice, methods, and regulations.
• Knowledge of patient privacy regulations.
• Ability to complete routine reports and correspondence.
• Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.
• Ability to speak and communicate effectively.
• Skill in communicating clearly and concisely with staff involved in patient care.
• Ability to perform basic arithmetic operations using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.