Coordinator, Banquet Set Up

Primary Job Duties

• Support the Convention Services and Catering with all daily tasks to assist with the departmental goals and objectives.
• Generate and complete internal documents accurately and in a timely manner.
• Cookordination and expedite work and materials within the department or between other internal departments.
• Order office supplies for department and keeps inventory.
• Develop and maintain professional relationships with all third-party partners and travel agents.
• Aid management team with coordinating site inspections and familiarization visits for all clients.
• Provide excellent customer service to customers and clients on behalf of the department organization.
• Provide the team with clerical and administrative support including emailing, answering phones, data-entry, and performing all other general office duties.
• Work closely with all departments.
• Handle guest complaints.
• Channel communications between Director and direct reports (deadlines, etc.).
• Willing and able to learn new skills and tasks quickly.
• Distribute incoming/outgoing mail.
• Ensure that required licensing is maintained and updated.
• Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications

• Working knowledge of Microsoft Applications.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred

• Previous experience working in a large, luxury resort setting.

Minimum Education And Experience

• At least 18 years of age.
• High School Diploma.
• At least one year of experience in Hotel Sales, Catering and Convention Services or Banquets.

Certificates, Licenses, Regulations

• Proof of eligibility to work in the United States.

Physical Demands

• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home.
• No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.