Coordinator

About the role

Responsible for executing receiving and merchandising standards while ensuring associates process efficiently and effectively, working as a team to deliver an excellent customer experience, maintain a clean and organized store, and model exceptional customer service.

Responsibilities

• Orchestrate truck delivery, prioritizing processing of merchandise onto the sales floor
• Train and mentor associates on established merchandising and processing principles
• Ensure merchandise is properly tagged, hung, secured, and coded
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensure associates complete tasks according to store plan; prioritize as needed
• Monitor productivity of team and coach as necessary
• Organize and rotate back stock for easy replenishment
• Maintain and uphold merchandising philosophy and signage standards
• Maintain all organizational, cleanliness and recovery standards for the backroom area
• Ensure compliance with recycling and, where applicable, hazardous waste programs
• Communicate accurately and effectively with management and associates when setting and addressing priorities; provide progress updates
• Provide and accept recognition and constructive feedback
• Partner with management on associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Other duties as assigned

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi‑tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those meeting service or hours requirements)
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

Pay

Starting pay range: USD $17.25 to $17.75 per hour (actual starting pay determined by relevant skills, qualifications, and experience).

Location: Gloucester, MA (HomeGoods Store 1016)