Coordinator

TEKsystems is partnering with an innovative startup to support user testing for a cutting-edge device. We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands-on experience in user research, healthcare technology, and client-facing work.

About the role

This project will be 6 months to start but can be extended for top project consultants. This is a contract, fully onsite position based in Waltham, MA.

Responsibilities

• Coordinate and facilitate in-person user research sessions with study participants
• Guide participants through structured testing activities involving a wearable medical device
• Observe and document participant feedback, behaviors, and experiences using an iPad
• Ensure all session data is recorded clearly, accurately, and consistently
• Provide a welcoming, professional, and supportive environment for participants
• Communicate effectively with internal team members and escalate any issues as needed
• Follow established research protocols and maintain confidentiality of participant data

Requirements

• Strong interpersonal and communication skills; comfortable interacting with a wide range of people
• Friendly, professional demeanor with a high level of emotional intelligence
• Ability to stay organized and attentive to detail during live sessions
• Basic comfort using technology (e.g., iPads, apps, note-taking tools)
• Reliable and punctual with a strong sense of accountability

Pay

$20.00 - $24.00/hr

Schedule

Monday through Friday, 9:00 AM – 6:00 PM

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)