Coordinator

About the role

The Logistics Coordinator oversees bed management and patient placement, ensuring accurate admissions, transfers, and discharges while coordinating with clinical teams to maintain patient throughput and compliance with hospital policies.

Location: One Hamilton Health Place, Hamilton, NJ 08619

Responsibilities

• Place patients in the appropriate bed and maintain the accuracy of the bed management system.
• Track bed assignments through the bed management system and ensure timely and appropriate movement of patients within the hospital.
• Complete admissions, transfers, discharges and other service level changes based on orders placed by medical staff.
• Complete all updates in a timely manner.
• Work with clinical teams to verify and reconcile the hospital census.
• Work in conjunction with clinical leadership to facilitate continuous patient throughput from all points of entry and internal transfer.
• Perform all job duties in a professional and courteous manner, demonstrating positive and appropriate skills with internal and external customers.
• Maintain the ability to work with others and ensure a safe environment for patients, staff physicians, and visitors.
• Complete appropriate bed assignments based on level of care ordered, patient’s sex, diagnosis, and other documented clinical needs.
• Review patient accounts to ensure all information is accurate and all required paperwork is completed.
• Utilize the bed management system to indicate bed status, including tracking of clean and unclean beds and isolation rooms.
• Escalate delays in cleaning services and/or bed status updates that impact bed use and assignment.
• Utilize the Health Information System to update patient level of care, accommodation status, and admission/discharge date and time.
• Complete account updates and assignments for observations, admissions, transfers, and discharges timely and accurately.
• Ensure transferred patients are financially screened and authorizations obtained prior to transfer.
• Secure completed transfer agreement form prior to transfer, including all required signatures.
• Maintain accuracy of the bed management system and complete daily reconciliation to ensure appropriate bed assignments and accurate patient accommodation types.
• Maintain excellent communication with physicians, clinical teams, and environmental services to ensure timely patient placements, discharges, and to address issues delaying processes.
• Attend daily bed management huddles; provide status and escalate any issues.
• Work with Case Management to review issues such as level of care, insurance corrections, and to add missing or added information.
• Take initiative within work responsibilities, providing feedback or suggesting improvements that can enhance quality, safety, or service excellence.
• Maintain a high level of accuracy and quality in accordance with department-established goals.
• Exceed productivity goals established for the position and department.
• Attend all required training sessions and obtain passing scores.
• Demonstrate competent decision‑making skills without management interaction.
• Maintain the confidentiality and integrity of patient information following HIPAA guidelines.
• Serve as a patient advocate at all times, providing accurate and timely information to patients, family, and visitors.
• Demonstrate ability to work with others effectively both inside and outside the department.
• Show willingness to be flexible with unplanned assignments and apply principles of continuous quality improvement in all work situations.