Coordinator

About the role

Position Summary: The Shipping/Receiving Clerk (S/R) carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

Location: USA - Northlake, East Catherine Court. Division: Solutions. Time Type: Full Time.

Responsibilities

• Customer Service: Process all customer orders in a timely and accurate manner. Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork. Coordinate special, last minute shipping requests with operation department, expediting any order as necessary. Prioritize customer orders according to scheduled pick-up time or pier cutoff. Furnish shipping and tracking information as required.
• Customer Interfacing Activities: Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner. Report customer