Coordinator

Title: Coordinator Location: Minneapolis, MN (Hybrid) or Brooklyn Park, MN (Hybrid) Job Type: Contract (3 Months) Compensation: $20 - $27.81/hr Industry: Retail About The Role Our client, a large national retailer, is seeking a Coordinator to provide administrative and operational support within a high-volume, process-driven environment. This role is responsible for communicating updates to internal partners, distributing reports for follow-up, maintaining accurate case records, and helping ensure work is routed and completed accurately and on time. Schedule Monday and Friday: RemoteTuesday through Thursday: On-site in downtown Minneapolis or the client's Brooklyn Park locationHours: 8:00 AM–5:00 PM Due to coverage needs, flexibility for time off will be limited during the assignment. Full availability is required on Fridays and on November 27 and 30, December 24, 28 and 31, and January 4. Candidates should review these requirements carefully before applying. Job Description As a Coordinator, you will support established administrative and operational processes while managing a high volume of detailed information. Responsibilities include: Use established templates to communicate information and updates to internal partners.Assign and distribute reports to the appropriate partners for follow-up.Use a case management system to document, track, and manage work.Review records and documentation for completeness and accuracy.Identify missing, unclear, inconsistent, or potentially inaccurate information.Follow established procedures, classification guidelines, quality standards, and service-level expectations.Recognize exceptions or concerns that require additional review or escalation.Maintain organized, accurate records while supporting consistent and timely processes.Handle confidential and sensitive employee, investigation, HR, and business information appropriately.Adapt to changing procedures, workflows, classifications, and business priorities. Qualifications Required Experience supporting a high-volume, process-driven workflow involving case management, records processing, complaint or intake processing, claims, ticketing, investigation support, or similar operational work.Experience accurately entering, reviewing, and maintaining detailed information in a case management, workflow, ticketing, or similar system.Experience reviewing records or documentation for completeness and accuracy.Ability to identify missing, unclear, inconsistent, or potentially inaccurate information.Ability to follow documented procedures, classification rules, quality standards, and service-level expectations.Ability to independently prioritize and complete a high volume of detailed work while maintaining accuracy and timeliness.Sound judgment when applying established criteria and determining when additional review or escalation is necessary.Ability to appropriately handle confidential and sensitive information.Ability to learn and adapt to changes in procedures, classifications, workflows, and business priorities.Ability to work 8:00 AM–5:00 PM and follow the required hybrid schedule. Preferred Experience supporting HR, employee relations, ethics and compliance, investigations, workplace complaints, or a related case management function.Familiarity with Microsoft Outlook and ChatGPT.Experience using EthicsPoint or another investigations, compliance, HR, or case management platform. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/. How To Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! #BP.Indeed #ZR