Cook - U.S. Steel Community Field at Hazelwood Green
The Sports Facilities Companies · Pittsburgh, PA · 2 wk ago
ManagementPart-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle escalations and resolve complex issues
- Collaborate with cross-functional teams to improve service delivery
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of network troubleshooting tools
Skills
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple tasks
- Customer service orientation
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
Salary range: $50,000 - $70,000 per year
Schedule
Full-time position, Monday through Friday, 9 AM to 5 PM