Cook - Oxford Suites Hermiston

POSITION SUMMARY

The Cook is responsible for preparing consistently high-quality, visually appealing foods for the breakfast buffet and evening service at the Oxford Collection Suites. This role ensures that all food items are fresh, properly prepared, and presented attractively, while maintaining strict sanitation, cleanliness, and food safety standards. The Cook also assists with inventory management, food preparation, and maintaining a well-organized kitchen environment to support smooth daily operations. They always provide a high level of customer service, taking time with guests to ensure every aspect of their stay meets or exceeds expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Food and Beverage Service (80%):
  • Prepare and cook food for buffet service, ensuring setup, quality, and consistency meet Oxford standards
  • Prepare hors d’oeuvres for the afternoon reception, maintaining freshness and presentation
  • Aid with menu preparation, contributing ideas and ensuring proper execution
  • Maintain food presentation and temperature control, ensuring an appealing and safe dining experience for both buffet and bistro service
  • Prepare and provide food for banquet functions as needed, ensuring quality, presentation, and service standards are met
  • Clean and maintain the kitchen and dining area as needed, including dishwashing in the absence of a dishwasher and sanitizing food-contact surfaces throughout the day
  • Assist with food and supply orders, receiving and properly storing shipments
  • Ensure food quality meets expectations, including taste, texture, and visual presentation
  • Clear and clean tables after guest use, ensuring a clean and welcoming dining environment
• Guest Relations (10%):
  • Greet and interact with guests warmly, creating a welcoming dining environment
  • Actively listen to guest concerns and address issues promptly, ensuring satisfaction
• Other (10 %):
  • Complete daily activity logs, documenting shift details for the leadership team and coworkers
  • Communicate effectively with all hotel departments to ensure smooth service delivery
  • Cook with the front desk, maintenance staff, Food and Beverage Manager, and General Manager to address operational needs
  • Adhere to attendance policies and maintain availability for scheduled shifts
  • Perform other duties as assigned to support hotel operations

Core Skills And Values

• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Professional Appearance – Presents a professional and polished look
• Results Focused – Consistently delivers results
• Stress Management – Exhibits self-awareness and self-control in pressure situations
• Team Orientation – Works cooperatively with others, assisting voluntarily

Job Requirements

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance
• Physical Requirements: Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently. Must be able to lift 50 pounds occasionally and up to 20 pounds of force to push, pull, carry, lift or otherwise move objects. Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat). Must be able to climb stairs both inside and outside in a variety of weather conditions