Cook Lead

Primary Responsibilities

• Serve as a lead resource for Nutrition Services staff, providing coaching, training, and day-to-day guidance.
• Assist with onboarding and training new coworkers.
• Foster teamwork and collaboration across shifts while promoting a respectful and professional work environment.
• Serve as a liaison between management and frontline staff.
• Monitor productivity and workflow to ensure efficient departmental operations.
• Lead by example through professionalism, accountability, and adherence to departmental standards.

Food Production & Quality

• Prepare hot and cold food items according to standardized recipes and production schedules.
• Demonstrate knowledge of regular and modified diets to support patient nutritional needs.
• Ensure foods are attractively presented and meet quality expectations.
• Monitor production levels and make adjustments to minimize overproduction and waste.
• Support recipe development and menu execution as assigned.
• Perform duties during special events and catering functions as needed.

Food Safety & Sanitation

• Follow all food safety, infection prevention, and sanitation standards.
• Demonstrate safe handling of food, supplies, and kitchen equipment.
• Monitor and document food and equipment temperatures according to policy.
• Utilize proper food storage and inventory rotation procedures, including FIFO practices.
• Maintain a clean and organized work environment using "clean as you go" principles.
• Support departmental readiness for health inspections and quality audits.

Communication & Customer Service

• Maintain professional, courteous, and respectful interactions with patients, visitors, coworkers, and leadership.
• Communicate effectively regarding food quality, production concerns, and equipment issues.
• Accept and provide constructive feedback to support continuous improvement.
• Maintain confidentiality and comply with all hospital policies and procedures.

Safety & Compliance

• Adhere to all Mercy safety policies, including fire, severe weather, infection prevention, and environmental safety procedures.
• Follow incident reporting and risk management protocols.
• Maintain compliance with patient rights and confidentiality regulations.
• Demonstrate knowledge of Material Safety Data Sheets (MSDS) and safe workplace practices.