COO

Pay

Compensation: $350,000-$500,000

About the role

CEO Lawyer The CEO Lawyer Personal Injury Law Firm is dedicated to educating, empowering, and fighting for victims. With offices across the country, no matter where you are injured, our team of experienced lawyers are here to help you.

We are seeking an accomplished executive leader to help drive the next stage of growth for a nationally expanding personal injury law firm currently operating across 22 states, with aggressive expansion plans through 2030. This opportunity is for a proven leader who understands the business of personal injury at scale and brings significant expertise in business strategy, technology, AI implementation, operational transformation, and high-growth execution.

Requirements

• Significant executive leadership experience within the personal injury industry, including strategic planning across multi-functional operations
• Proven success scaling a law firm or personal injury organization across the 8- to 10-figure revenue range and multiple jurisdictions
• Exceptional business and financial acumen spanning profitability, operating leverage, corporate governance, and executive decision-making
• Significant experience leading enterprise AI implementation and automation within applicable regulatory, ethical, and bar-compliance frameworks
• Strong technology background, including large-scale CRM, case management, data analytics, workflow automation, and digital transformation
• Deep understanding of the personal injury client and case lifecycle, including intake, case management, attorney assignment, and case-maximization protocols
• Demonstrated ability to build scalable infrastructure, processes, and organizational capacity ahead of rapid growth
• Track record of increasing revenue and operational capacity without proportionally increasing headcount
• Expertise in operational efficiency, process improvement, change management, and performance management
• Project management expertise; PMP, Lean Six Sigma, or comparable credentials preferred
• Strong data analytics capabilities, including KPI design and data-driven decision-making
• MBA or comparable advanced business degree preferred
• Ability to translate growth strategy into technology, systems, processes, organizational structure, and disciplined execution

Responsibilities

• Own business and operational strategy across the rapidly growing organization and set cross-functional priorities with department leaders
• Lead the transition from the existing CRM environment to a